Aligning Human Resource Strategies with Competitive Business Strategies
Explain how human resource strategies and competitive business strategies are aligned.
The contingency perspective suggests that human resource strategies are most effective when they align with competitive business strategies.
Cost Leadership Strategy: Organizations with a cost leadership strategy often benefit from either a Bargain Laborer or Loyal Soldier HR strategy.
Differentiation Strategy: Organizations with a differentiation strategy often benefit from either a Committed Expert or Free Agent HR strategy.
Insights from the Contingency Perspective:
- Many organizations have HR strategies that fit their competitive strategies.
- Organizations are more successful when they adapt their HR practices to their competitive strategies.
- Organizations with cost leadership or differentiation strategies perform better with matching HR strategies.
Effective recruitment, selection, training, and compensation create a competitive advantage. This advantage is maximized when the organization has a clear competitive strategy and a matching HR strategy.
A strategic approach to human resource management recognizes people as a vital resource for organizational effectiveness.
Describe how the design of work tasks and roles can align with overall HR strategy.
Work Design Concepts:
- Work Design: Assigning and coordinating work tasks among employees.
- Differentiation: Dividing work tasks for specialization.
- Integration: Coordinating efforts for collaboration.
- Autonomy: Freedom to determine how to complete work.
Benefits of Autonomy:
- Access to information: Front-line workers often have valuable insights.
- Increased motivation: Autonomy fosters responsibility and ownership.
High autonomy can create coordination challenges.
- Interdependence: How workers’ actions affect each other.
Greater interdependence often leads to improved performance, increased responsibility, and higher work satisfaction.
Types of Interdependence:
- Sequential Processing: Work organized in an assembly line fashion.
- Reciprocal Processing: Work organized around teams with constant adjustments.
The best type of interdependence depends on the work situation:
- Sequential processes are suitable for tasks that can be broken down into small, unchanging units.
- Reciprocal processes are optimal for complex tasks requiring mental input.
Explain the steps in the process of job analysis.
Job: A collection of tasks defining an employee’s work duties.
Job Analysis: Systematically collecting information about work tasks.
Steps in the Job Analysis Process:
- Determine who will conduct the analysis and secure management buy-in.
- Choose critical jobs with a sufficient number of employees.
- Review existing job information, including resources like the Occupational Information Network.
- Select job agents (incumbents, supervisors, or analysts) to provide information.
- Collect job information through interviews, questionnaires, and observations.