Business and Trade Terminology: Key Definitions

Key Business and Trade Terms

Company Structure and Roles

  • Shareholder: Someone who owns shares in a company.
  • Management: People who are in charge of a particular company or organization, instead of its employees.
  • Workforce: The people who work in a particular factory or organization.
  • President: The person in charge of a large company, bank, etc.
  • Chief Executive Officer (CEO): The manager with the most authority in the normal, everyday management of a company. The job of the CEO is sometimes combined with other jobs, such as President.

Business Functions

  • Marketing: Activities to design and sell a product or service by considering buyers’ wants or needs.
  • Public Relations: The work of explaining to the public what an organization does, so that they will understand it and approve of it; the relationship between an organization and the public.
  • Information Technology: The study or use of electronic processes for storing information and making it available.
  • Personnel: The department in an organization that deals with employing, training, and helping employees.
  • Finance: The management of money by organizations in order to raise investments.
  • Production: The process of making or growing things to be sold as products, usually in large quantities.
  • Research and Development: The department in a company responsible for developing new products and improving existing products.

Logistics and Trade Documents

  • Bill of Lading: A document that gives information about goods being transported.
  • Carriage (Transport): When goods are moved by vehicle from one place to another.
  • Consignment (Shipment): A quantity of goods delivered at the same time.
  • Estimate: A statement of how much it will probably cost to build or repair something.
  • Freight (Cargo): Goods carried in large quantities by ship, plane, train, etc.

Pricing and Sales

  • List Price: The usual or official price for something, before any reductions.
  • Net Price: The price actually paid by a buyer after any reductions.
  • Retailer: A business that sells goods to members of the public, rather than to shops, etc.
  • Supplier: A company that provides a particular type of product.
  • Tender (Bid): An offer to do a job or provide goods or services for a particular price, usually as part of a competition between several companies for the same work.
  • Warranty: A written promise that a company gives to a customer, stating that it will repair or replace a product they have bought if it breaks during a certain period of time.
  • Wholesaler: A person or company that sells goods in large quantities to businesses, rather than to the general public.

Ethical and Environmental Considerations

  • Consumer Society: A society in which buying goods and services is considered to be one of the most important parts of people’s lives.
  • Dump (Waste Disposal Site): To put waste in a particular place, especially illegally.
  • Ethics: Moral rules of behavior that should guide members of a profession.
  • Fair Trade: A system in which two countries agree not to charge import taxes on particular goods they buy from each other.
  • Packaging: Material, boxes, etc., used for wrapping goods to protect them.
  • Pollution: When substances make air, water, soil, etc., dangerously dirty.
  • Recycle: To put used objects or materials through a special process so that they can be used again.