Business English Exercises: Farewell Speeches & Correspondence

Posted on Mar 12, 2025 in Administration and Management

F. Farewell Speech

You are Denis Moore and you want to say goodbye and thank you. Put the words in the sentences in the correct order.

  1. a. have / attention / I your / could

Could I have your attention?

b. for / evening / I’d / to / you / thank / like / this / coming

I’d like to thank you for coming this evening.

c. hope / I / meal / enjoying / you’re / I / as / as / the / much / am

I hope you’re enjoying the meal as much as I am.

d. help / your / stay / my / I’d / to / for / like / thank / you

I’d like to thank you for your help during my stay.

e. with / in / I / forward / you / future / to / working / look / the

I look forward to working with you in the future.

f. propose / like / I’d / toast / to / a

I’d like to propose a toast.

Presentation Introduction

Think of something you would like to give a presentation about. Write a short introduction for your presentation.

“Good morning everyone. It’s nice to see so many of you here today. I hope you can all hear me OK.

I am going to talk about our production figures.

I hope most people learn something new.

Grammar Exercises

Using Who, Which, Whose, and Where

  1. The hotel (where/ whose / which) I stayed is expensive.
  2. This is the man (who/whose/which) car was damaged.
  3. That’s the man
  4. Have you found the file (where / who / which) you lost yesterday?
  5. Our accounting system is very old-fashioned. We (ought / ought to / should) to have it renewed.
  6. The office carpet is very dirty. We need to have it (clean/ cleaned / cleaning).
  7. We are having some problems with our fax machines. We should have (it /
  8. If we paid them more, they (wouldn’t go / wouldn’t have gone / would go) on strike.
  9. He suggested that (she should /
  10. Ivan asked (who was going to / who is going to / who will go to) take the minutes.

Business Correspondence: Fax Analysis

Read the Fax

To: Daphne Choi Date: June 3rd, 2003

From: Pablo Bazo

Subject: Order number E 276

Dear Ms. Choi,

I am writing with reference to the delivery of digital cameras, order number E276, which we received this morning.

Unfortunately, you sent us the wrong amount. We ordered 30 K60 digital cameras, but we received 20. I am attaching a copy of the order form for your reference.

I would be grateful if you would send ten more cameras as soon as possible.

I hope that future orders will be checked carefully before dispatch.

Sincerely,

Pablo Bazo

Answer the Questions (Short Answers)

  1. a) Which order is Pablo Bazo writing about?

Order number E 276

b) When did his company receive the cameras?

This morning

c) What is the problem?

They ordered 30 K60 digital cameras and they received 20

d) What is Mr. Bazo sending with the fax message?

The copy of the order

e) What does Mr. Bazo want Ms. Choi to do?

Check the order before dispatch

Order Form Completion

Complete the Conversation

Customer Order number Date Amount Items Model number

Takeda Golf 043762 Sept. 28 35 golf bags golf clubs CX 4103

A: Good afternoon, Sportworld Wholesales. How can I help you?

B: Good afternoon. This is Akira Sato from Takeda Golf here. I’m afraid there’s a problem with our last order

A: I’m sorry to hear that. Could you give me the order number?

B: Yes, it’s 043762

A: One moment, please. Yes, according to our records, you placed the order on Sept 28. You ordered 35 golf bags golf clubs, model number CX 4103

B: I’m afraid that’s not quite correct. We ordered 35 golf clubs, not golf bags

A: I’m sorry about that. I’ll look into it right away.

B: Thank you.