Business English Vocabulary and Workplace Communication

Essential Business English Vocabulary

Travel and Airline Terms

  • Aisle seat: Asiento de pasillo
  • Seat upgrade: Actualización de asiento
  • Airline charges: Cargos de la aerolínea
  • Baggage allowances: Franquicia de equipaje
  • Weight restrictions: Restricciones de peso
  • Hand baggage: Equipaje de mano
  • Security scans: Escaneos de seguridad
  • Delayed flight: Vuelo retrasado
  • Missed connections: Conexiones perdidas
  • Self-service check-in: Check-in de autoservicio

Sales and Order Processing

  • Guarantee: Garantía
  • Delivery: Entrega
  • Deliver: Entregar
  • Orders: Pedidos
  • Check: Cheque
  • Meet: Reunirse
  • Demand: Demanda
  • Placing orders: Colocando órdenes
  • Enquire: Preguntar
  • Process the orders: Procesar los pedidos
  • Quote: Cita
  • Prices: Precios
  • Track: Pista

Marketing and Advertising

  • Get free publicity: Obtener publicidad gratuita
  • Increase awareness: Aumentar la conciencia
  • Attract new business: Atraer nuevos negocios
  • Reach a target audience: Llegar a un público objetivo
  • Promote your latest range: Promocione su última gama
  • Offer discounts: Ofrecer descuentos
  • Boost sales: Aumentar las ventas
  • Word of mouth: Boca a boca
  • Conduct an advertising campaign: Realizar una campaña publicitaria

Workplace Policies and Communication

Do I have to wear formal clothes to work?

Everyone has to be in the company between 10:00 AM and 4:00 PM. But you are allowed to choose when you start and finish work.

Am I allowed to take my paid holiday when I want?

You have to speak to the HR Manager.

Phone Usage

You can use it during your lunch break, but you are not allowed to use it during office hours. You can make local calls to landlines, and you do not have to pay for these. You cannot use the office phone for long-distance calls or calls to mobiles.

Corrections:

  • (place) is place
  • (not deliver) is not delivered
  • (offer) is offer
  • (choose) are chosen
  • (introduce) was introduced
  • (want) are wanted
  • (open) was opened

Dialogue: Scheduling a Meeting

A: Hello, who is calling?

G: Hello Andrei, I’m Gabriela.

A: Oh Gabriela, how are you? We haven’t talked for a long time, have we?

G: Yes, that’s right.

A: When can we meet? Are you free on Monday?

G: I’m sorry, I’m not. I’m in Paris until next Friday. I am on a business trip. So what about Tuesday next week?

A: Umm, I have a business trip too. But we can meet on Wednesday.

G: Wednesday is perfect, 11:00 o’clock in your office?

A: Yes, it’s perfect, see you. Take care of yourself.

G: See you. You too, look after yourself.

Logo Design for a Solar Panel Company

LOGO

I work for a consultancy. A company that supplies and installs solar panels wants me to design a logo for them. As you can see, I have chosen blue for the background of the logo because I think it is a color that gives security and reliability. A house that shows the work that the company does is in green and yellow because they are optimistic and clean colors for an energy company.

The color of the company’s typography is black because it is a formal color and represents strength and performance. And finally, the motto is very important because people must know that by hiring their services, they will use their own energy without depending on anyone.

Analysis of a Viral Commercial

Hi, we are going to show you a viral commercial. We have chosen this commercial because we can see a few features that make it successful. In the first place, we believe that it has gone viral because it teaches that the most expensive and greatest is not always the best gift. Therefore, this is reflected in the simplicity.