Crafting Effective Complaint Letters: A Comprehensive Guide

I am writing in connection with/to complain about… the terrible behavior/attitude of… I wish to express my dissatisfaction/unhappiness with the product/treatment I received from on…  I am writing to inform you that I was absolutely horrified by therudeness ofyourshop assistants. I Hope that this matter can be dealt with promptly. I insist on/I demand a full refund/an immediate replacement or I shall be forced to take legal action.
I hope that I will not be forced to take further action.
/I look forward to receiving a cheque for 98€ from you at your earliest convenience.            Dear Sir/Madam, I am writing to express my strong dissatisfaction at the disgraceful treatment I received at the… yesterday afternoon.    Firstly. However.             Furthermore.             To make matters worse, I was deeply offended by the behavior of the sales assistant when I went back to the shop to complain. He was not only impolite, but also unhelpful. He refused to contact the manager when I asked to speak to him about the incident.        As you can imagine, I am extremely upset. I must insist on a full refund, in addition to a written apology from the local manager, or else I shall be forced to take further action. I expect to hear from you as soon as possible. Yours faithfully.


Dear Mr Jones.  I am writing on behalf of the Bath College group that stayed at Lagunas de Ruidera from 2th to 11th July. I am sorry to tell you that we were not at all satisfied with our stay and feel that we deserve some kind of compensation./The most serious of our complaints is that we were charged the full fee despite the fact that we has originally been quoted a price with a student discount. Furthermore, group members who had brought their own tents were not allowed to use them./If this were not enough, the trailers were extremely cramped and had obviously not been cleaned for some time. Another problem was the market. Aside from being extremely expensive, it was closed for most of the day which meant that we had to walk 4 kilometres back from the beach at lunchtime so as to buy the things we needed. Finally, … /If we do not receive a satisfactory answer to this letter, I shall be forced to take legal action. I look forward to hearing from you in due course. Yours sincerely.


Dear Mr Peter:I am writing to inform you about the problems that I am having with the flat you rented me. I have been your tenant here for 3 months now and I have got lots of things to complain about.// I have been your tenant here for 4 months now, and in many ways I am very happy with the flat. Nevertheless, there are one or two details that I believe we should look at.   First, the cooker, which appears to be a significant safety risk. It is a very old model, which seems to leak gas constantly, on the one hand of asphyxiation and on the other of fire. The cooker is, in fact, not very satisfactory in other respects as well, the two rings are inadequate when cooking for guests. For these reasons, I would suggest that the cooker needs to be be replaced at your earliest convenience.   Secondly, the fat has been incredibly expensive and totally inappropriate for the winter. It is colder within the flat than outside. Now, with winter coming on, I am in danger of freezing to death. Hence, I shall expect and adequate heating system to be installed before the end of Nov.

If this were not enough, the windowsTo conclude, I hope that this problems are solving in the most briefly of time  Tenant (arrendatario), landlord (casero) landlady (casera), a good value for money.


THANKS:Many thanks for your recent letter/postcard.Itwas nice to hear from you recently. It’s ages since I’ve heard from you. I hope you and your family are well.I look forward to hearing from you. Once again, thank you for all your help. APOLOGIES: I’m writing to apologise for missing your party last week but I’m afraid I was in bed with flu. I would like to say how sorry I am about the trouble that you were disturbed. I assure you that this will never happen again. INVITATIONS:We’re having a party on..I hope you will be able to come/ ould you like to come/ I was wondering if you’d like to go/ Could you let me know if you can come on holiday with us? Thank you very much for your invitation. I’d love to come. REQUESTS: I’m writing to ask for your help. I wonder if you could help me/ do a favour. I hope you don’t mind me asking but could you…? I’d be very/ really/ terribly grateful if you couldTHANK U: I’m writing to thank you for your hospitality. It was so kind of you to invite me to stay with you. I really appreciate all your advice CONGRATULATIONS on passing your exams/ your excellent exam rEsults!GD LUCK: I wish you good luck in your exams NEWS: I thought you might be interested to hear about/ know that… This is just to let you know that… By the way, have you heard about/ did you know.JOB APPLICANTS: I was interested in the advertisement in (newspaper/ magazine) on() and I would like to apply for the position of/ I would be able to attend an interview at any time which is convenient to you.ENQUIRS: I was interested in your advertisement in… and I would like to have further information about. I would be grateful if you could send me full details of. I look forward to hearing from you/receiving the information.OPINION:I strongly disagree with/ I completely agree/I was horrified/ shocked