Decision-Making Groups: Advantages, Disadvantages & Guidelines

Decision-Aiding Groups: Tasks

  • Analyze the problem
  • Identify components (alternatives, criteria, and future conditions), identify problem symptoms and unfulfilled goals
  • Estimate components
  • Design alternatives
  • Choose alternative

Advantages of Using Decision Groups

  1. Better Decisions: Groups make better decisions than individuals, leveraging more knowledge and reducing errors.
  2. Effective Implementation: Participation increases acceptance and understanding of decisions, reducing resistance and aiding persuasion.
  3. Training Subordinates: Participation trains subordinates, enhancing their information and skills for future challenges.

Disadvantages of Decision Groups

  1. Time Consumption: Groups spend more time making decisions due to information exchange, relationship development, and meeting logistics.
  2. Misalignment with Organizational Goals: Groups may make decisions inconsistent with higher organizational objectives.
  3. Expectation of Involvement: Members may expect involvement in all decisions, resisting unilateral decisions from higher levels.
  4. Disagreements and Delays: Disagreements can prevent decisions, delaying progress and creating a negative atmosphere.

Guidelines for Using Decision Groups

When should we involve others in our decision-making? When do we direct those involved, our advisors, to work as a group? When do we include ourselves in the group? When do we delegate final decision-making authority to the group?

When to Involve Others in Decision-Making

  1. Increased Information Quality: Involve those who can improve decision quality with their information.
  2. Understanding the Decision: Involve those who need to understand the decision’s importance.
  3. Development of Individuals: Involve those who would benefit from the resulting information and skill-building.
  4. Time Investment: Avoid involvement if the time investment outweighs the advantages.
  5. Unpopular Decisions: Avoid involvement if the relationship damage from an unpopular decision is not justified by the advantages.

When to Include Yourself in the Group

  • The manager who creates a decision group should appoint a formal leader or require the group to select one.
  • Groups without a formal leader can flounder due to lack of direction and control.
  • Involve yourself if no one else can provide strong leadership.
  • Involve yourself if there’s an unanticipated need for information only you can provide.
  • Do not include yourself if your presence would inhibit the surfacing of sensitive and important information.
  • By not participating, you save time and fulfill the purpose of using the group.

When to Delegate Final Authority to the Group

Delegate if it saves time and increases motivation. However, do not delegate if the group’s goals or abilities could lead to poor-quality choices, or if a high-quality final choice is crucial.