Developing Entrepreneurial Skills and Emotional Intelligence

Posted on Mar 19, 2025 in Other subjects

My Career Match Worksheet

Blue/Red/Extrovert

Describe yourself briefly using the Color Q table on Moodle.

I’m insatiably curious, and I have a jousting wit. I’m a person with a great sense of humor.

Me on the Job

My Natural Work-Related Strengths

• I’m particularly good at startups or the initial stage of a project.
• I inspire others through energy, enthusiasm, and colorful communication.
• I reduce tension with humor.
• I’m willing to take risks.

My Personality’s Challenges (Weaknesses)

• I initiate too many projects, some of which don’t get completed.
• I sometimes change plans and strategies too frequently.

My Job Search – the Good, the Bad, and the Ugly

My natural strengths allow me to:

• Find multiple paths to explore during job searches.
• Rebound quickly from obstacles and rejections.

What I need to improve:

• Temper initial excitement about a prospective job; review impact on my family and personal life before accepting.
• Write down long-term goals and my plans for getting there; include priorities and checkpoints.

My Interviewing Style

• I come across as energetic, flexible, adaptable, and creative.
• I might talk too much and not ask enough pertinent questions.

Checklist

1. You, overall
   • What three adjectives describe you best?

   I am a blue/red/extrovert, and I am curious, enthusiastic, and witty.

2. You on the job
   • What are your top 2 work-related strengths?

   My top 2 work-related strengths are rewarding expertise and quick thinking, and for me, a job is always a continuous opportunity for new learning.

3. Careers that attract you
   • What 3 careers match your personality, interests, and skills best?

   The career that matches me best is financial trader.

4. Your personality challenges
   • What are your top 2-3 weaknesses?

   My top 3 weaknesses are…

5. Your job search
   • What do your natural strengths allow you to do?

   My natural strengths allow me to get excited about new fields and unusual opportunities.

   • What do you need to improve?

   I need to network more and to sell my accomplishments.

6. Your interviewing style
   • What can you do to improve your interviewing style?

   I need to make sure I speak more than I usually do.

Entrepreneurial Skills

Classify the skills below into the five skill categories.

Decision Making

Order the five steps to making good decisions and match them with the right questions.

Communication Skills

1. The 4 Oral Communication Skills

Thinking

Listening

Speaking

Non-verbal

Communication Skills in the Workplace

List the 8 most important communication skills:

1. Presentation skills
2. Cross-cultural communication
3. Influencing skills
4. Negotiation skills
5. Business writing skills
6. Win-Win conversations
7. Selling skills
8. Teamwork

Which of these skills do you use regularly? Cross-cultural communication

Which ones do you practice now and then? Teamwork, Negotiation skills

Which ones do you never practice? Selling skills

Communication Barriers

Organize the following barriers in the right category:

The 7 C’s of Effective Communication

• Clear
• Concise
• Concrete
• Correct
• Coherent
• Complete
• Courteous

How to Improve Your Active Listening Skill

You can improve the most important listening skill by practicing the five active listening techniques below. Classify the recommendations in the right category.

1. Passive

• Gives looks of disinterest
• Looks away at other things
• Sits by quietly
• Changes the subject
• Reacts defensively
• Jumps in before speaker finishes

2. Attentive

• Gives steady eye contact
• Shows interested looks
• Nods to indicate understanding
• Provides simple verbal acknowledgement
• Asks questions to get more details
• Raises questions to begin to draw out the message

3. Selective

• Eye contact with speaker
• Expressionless look on the face
• Occasional nods of the head
• Occasional verbal acknowledgments

4. Active

• Show patience
• Gives verbal feedback to summarize
• Acknowledges emotions
• Explores reasons for emotions
• Speaks up when something is unclear

Presentation Skills

Headings

Place the headings below in the right box:

Body language – Interaction – Nervousness – Notes & handouts – PowerPoint – Practice – Speech – Structure

Classify them in the appropriate category:

Negotiation Styles

Match the five negotiation styles with the definitions below.

Accommodators – Avoiders – Collaborators – Competitive negotiators – Compromisers

Accommodators enjoy solving the other party’s problems and preserving personal relationships. They are sensitive to the emotional states, body language, and verbal signals of the other parties. They can, however, feel taken advantage of in situations when the other party places little emphasis on the relationship.

Avoiders do not like to negotiate and don’t do it unless warranted. When negotiating, they tend to defer and dodge the confrontational aspects of negotiating; however, they may be perceived as tactful and diplomatic.

Collaborators enjoy negotiations that involve solving tough problems in creative ways. They are good at using negotiations to understand the concerns and interests of the other parties. They can, however, create problems by transforming simple situations into more complex ones.

Competitive negotiators enjoy negotiations because they present an opportunity to win something. They have strong instincts for all aspects of negotiating and are often strategic. Because their style can dominate the bargaining process, they often neglect the importance of relationships.

Compromisers are eager to close the deal by doing what is fair and equal for all parties involved in the negotiation. They can be useful when there is limited time to complete the deal; however, they often unnecessarily rush the negotiation process and make concessions too quickly.

The Negotiation Process

Order the five steps of the process in the right place:

Bargaining and problem solving – Clarification & Justification – Closure & Implementation – Definition of ground rules – Preparation & Planning

1. Preparation & Planning
2. Definition of ground rules
3. Clarification & Justification
4. Bargaining and problem solving
5. Closure & Implementation

Preparing for a Win-Win Negotiation

Order the negotiation elements below in the correct order and cut and paste the right questions.

What We Can Learn from Entrepreneurs

Fixed Mindset vs. Growth Mindset

What kind of mindset do you have?

What’s your attitude about the items in the middle column? Color the cells that match your beliefs.

What would Steve Jobs say?

Place the sentences below in the right column:

2. Creativity

2.1 The 5-step effective creative process

3. Empathy

3.1 Ethos, Pathos and Logosin advertising

Ethos, Pathos, and Logos are modes of persuasion used to convince audiences. 

3.1.1 Write words that come from ethos, pathos and logos:

ETHOS– Ethical, unethical, ethically, non-ethical.

PATHOS-Empathetic, empathy, pathetic, Sympathetic,

Sympathy.

LOGOS– Logic, logical, Illogical, Logistics.

3.1.3 Identify the following messages according to the mode of persuasion used:

• Ronald McDonald at Burger King. PATHOS
• Michael Jordan ETHOS
• 20,679 Physicianssay LUCKIES are less irritating.LOGOS
• Here’s the rest of your furcoat. ETHOS
• Novanoid: The cloud computing solution used by Fortune 500 companies. ETHOS
• SuperTomPaperplates: Serving up good times. PATHOS
• Dentafresh: The brand more dental professionals recommend. ETHOS
• THE ALL-NEW ACE 450: Blaze your own trail. LOGOS
• Cheaper Paper Depot sells the same paper you’ll find elsewhere – at half the price.PATHOS
• It’s official. Silcom has the strongest wireless signal in the nation.LOGOS

TASK 3.1 Introduction to leadership

Leadwerwship: The position or function of a leader, a person who guides or directs a group.

1. The good leader

The good leader has a vision, clear goals, and integrity.

She/he inspires, encourage, supports, expects the best from employees, and gives them recognition.

She/he communicates clearly, and  focused on her/his team’s interests and needs

She/he makes work stimulated and is a good example.

2. It all starts with self-leadership…

Self-leadership is the process of influencing yourself to establish the self-direction and self-motivation needed to perform a task It recognizes that individuals mostly regulate their own actions through various behavioral and mental activity.

Some of the components of self-leadership are:

• Personal or self-goal setting is the practice of establishing specific, measurable, attainable, relevant, and time-bound goals.
• Mental practice:includes thinking through the activities required to perform the thoughts obstacles, and working out solution to those obstacles before they occur. This practice will help  us to see problems that may occur.
• Designing natural rewards is the process of making the world more motivating This might involve making slight changes in your jobs duties to suit your needs and preferences.
• Self-observations is the process of keeping track of your progress toward a goal. It includes consciously checking at regular intervals how well you are doing.
• Self-punishment/correction: is the practice of rewarding yourself after successfully completing a task.
• Self-cueing strategies relate to the process of self-management –self-setting or self-controlling– behavioral signals.

1.8 Transactional or Transformational leaders?

• Steve Jobs: TRANSFORMATIONAL
• Martin Luther King: TRANSFORMATIONAL
• Abraham Lincoln: TRANSFORMATIONAL
• Bill Gates:TRANSACTIONAL
• Peter Druker: TRANSFORMATIONAL
• Juan Roig: TRANSACTIONAL
• Walt Disney: TRANSFORMATIONAL.

2. Emotional Intelligence

2.1 The 5 Principles of Emotional Intelligence:

• Emotion is information.
• We can try to ignore and hide emotion, but it doesn’t work.
• Decisions must incorporate emotion.to be effective.
• Emotions follow logicalpatterns.
• Emotional universals exist, but so do specifics.

2.2 Emotional intelligence (EI) is the ability to understand and manage your own emotions, and those of the people around you.

2.3 The Emotionally Intelligence quadrant

TASK 3.3 Emotional Intelligence at work

3.2The seven-step process for improving Emotional Intelligence. Arrange the seven steps to improve your Emotional Intelligence in the right order:

Celebration – Direction – Interpretation – Observation – Pausing – Reflection –Repetition

TASK 3.4 The emotionally intelligent entrepreneur

1. Emotional Intelligence update

Group the 18 Emotional Intelligent competencies in the right cluster

2. Entrepreneurial Skills

1. Resilience: The ability to weather the ups and downs of any business since it never goes exactly the way the business plan described it. This skill enables the entrepreneur to keep going when the outlook is bleak.
2. Focus: After setting a long term vision, knowing how to “laser …” on the very next step to get closer to the ultimate goal.
3. Persistence: Most entrepreneurs are not patient and focus only on what comes next, rather than where the company needs to go. Overnight success may take 7 to 10 years. Entrepreneurs need to stop, pause and plan on a quarterly basis.
4. Managing people: Only by learning to influence employees, vendors and other resources will an entrepreneur build a scalable company.
5. Selling: Every entrepreneur is a sales person whether they want to be or not. They are either selling their ideas, products or services to customers, investors or employees.
6. Learning: Successful entrepreneurs realize they don’t know everything and the market is constantly changing. They stay up to date on technology, and industry trends.
7. Self-confidence: Allow downtime to reflect on the past and plan for the future.
8. Self-awareness: While there is a lot of help for the entrepreneur, in the end, they need to be resourceful enough to depend on themselves.

3. Self-awareness and self-management practice

3.1 The emotional timeline of an entrepreneur’s day

Place the following emotions in their right place:

anxiety – depression – doubt – excitement – fear – hope – optimism – uncertainty – worry

 Which voices can activate …

• doubt? The self-doubt voice
• anxiety? The perfectionist voice
• uncertainty? The perfectionist voice
• fear? The Failure voice
• worry? The victim voice
• depression? The failure voice
• excitement?The humour voice
• hope?The optimist voice
• optimism?The optimist voice

 Which voices can help you neutralize those negative emotions …

• doubt?     Optimist voice
• anxiety? Humor voice
• uncertainty? Optimist voice
• fear? Optimist voice
• worry? Optimist voice
• depression? Humor voice

How do these voices can neutralize negative emotions? Give an example.

4. The EI entrepreneur’s survival

HOMEWORK                                                                                                         December 2016

Use green for the positive emotions and red for the negative ones. Higlight the ones you feel more often in each category.

Now use the one emotion from each category that you experience more often and write a sentence about you at work/school.

Example:

3