English Grammar and Business Communication Essentials

Present Simple Tense

Affirmative (+)

• For verbs ending in -Y, change to -IES.
• For verbs ending in O, CH, SH, SS, X, Z, add -ES.

Negative (-)

• I, You, We, They: Don’t
• He, She, It: Doesn’t

Interrogative (?)

• I, You, We, They: Do
• He, She, It: Does

Question Words

• What: Qué
• Where: Dónde
• When: Cuándo
• Who: Quién
• Why: Por qué
• How: Cómo
• Whose: De quién

Quantifiers

• Many: Used with countable nouns (a lot of, many, few).
• Much: Used with uncountable nouns (a lot of, much, little).

Modal Verb: Can

• Can: Puedo (ability)
• Can’t: No puedo (inability)

There is / There are

• There is: Singular
• There are: Plural

Delivery Service Information

1. Types of Delivery: We offer both local and national deliveries for parcels and heavy items.
2. Fixed Fees: We charge a fixed fee of £22 for same-day delivery, which includes collection and recorded delivery.
3. Next-Day Delivery: For next-day delivery of items between 1kg and 5kg, our charges range from £10 to £20.
4. Service Contracts: We also provide daily courier service contracts, available with monthly or yearly payment options.
5. Additional Charges: Additional fees apply for contract agreements for daily courier service (administration), items over 5kg, and order cancellations.

Email Template

Subject: [Email Subject]

Dear [Recipient’s Name],

I hope this message finds you well. I am writing to [purpose of the email]. [Here you can provide more details on the topic, including any relevant information you need to communicate.]

Below, please find the relevant information:

• [Key Point 1]: [Description of key point 1]
• [Key Point 2]: [Description of key point 2]
• [Key Point 3]: [Description of key point 3]

I would appreciate it if you could [action required of the recipient, for example, provide feedback, confirm receipt, etc.]. If you have any questions or require further clarification, please do not hesitate to contact me.

Thank you for your attention to this matter.

Event Invitation Email

Subject: Invitation to [Event Name]

Dear [Recipient’s Name],

I hope this message finds you well. On behalf of [Company Name], I am delighted to invite you to our [event name, for example, Annual Company Party]. This event is an excellent opportunity for us to celebrate our achievements and strengthen our professional relationships in a festive atmosphere.

Details of the Event:

• Date: [Date]
• Time: [Time]
• Venue: [Place]

We would be honored by your presence and hope you will be able to join us. Please confirm your attendance by [confirmation deadline] to help us with the preparations.

Thank you, and we look forward to celebrating with you.

Best regards,

Lunch Meeting Invitation Email

Subject: Invitation to Lunch Meeting

Dear [Recipient’s Name],

I hope this message finds you well.

I am writing to extend an invitation for a lunch meeting to discuss [topic or purpose of the meeting]. It would be a pleasure to have the opportunity to discuss [specific topic] with you in a more relaxed setting.

Details of the Lunch Meeting:

• Date: [Date]
• Time: [Time]
• Venue: [Restaurant or place]

Please let me know if this time and place are convenient for you. I am open to adjusting the schedule to better suit your availability.

Thank you for considering this invitation. I look forward to the possibility of meeting with you.

Best regards,