Exam Date Discussion and Business Meeting Phrases
Meeting Minutes: Exam Date Discussion
Attendees
(Note: Attendee list not provided in the original text)
Objective
To discuss the exam date and decide whether to proceed on the 7th.
Discussion
Julia: I think we should not take the exam on the 7th because we are not ready.
Other Attendee: I disagree because we have postponed it already.
Decision
The meeting attendees voted, and the results were not provided in the original text. Therefore, the decision regarding the exam date remains unclear.
Useful Business Phrases & Vocabulary
Meeting Phrases
- Chairperson: The person who leads the meeting.
- Agenda: The list of topics to be discussed.
- Would you mind …ing?: A polite way to ask someone to do something.
- Let’s get started: A phrase to begin the meeting.
- Attending: Being present at the meeting.
- Discuss: To talk about a topic.
- Who’d like to start the discussion?: A way to encourage participation.
- To sum up: To summarize the main points.
- All those in favor?: A question to take a vote of agreement.
- All those against?: A question to take a vote of disagreement.
- What’s your view?: A way to ask for someone’s opinion.
- That’s agreed / That’s not agreed: Phrases to confirm the outcome of a vote.
- Hire, Recruit, Take on: Synonyms for employing someone.
- Fire: To dismiss someone from their job.
General Business Vocabulary
- Unless: Si no
- Although: Encara que
- Despite: A pesar de
- Shipment: Enviament
- Instead of: En lloc de
- Damaged: Danyat
- I haven’t received my order yet: No he rebut la meva comanda encara
- Still: Encara (a principi de frase)
- Seems: Sembla
- Faulty: Defectuós
- Refund: Retornar els diners
- I realised: Em vaig adonar
- Charge: Cobrar
- In poor condition: Amb baixes condicions
- Wrong: Equivocat
- Overcharged: Cobrar de més
- Wet: Moll
- Missing: Falta
- In relation to: En quant a
- Furthermore: A demés
- Request: Demanar
- Allow: Permetre, calculi
- Apologies: Disculpes
- To apologize: Disculpar-se
- Compensate: Compensar
- Payment terms: Condicions de pagament
- First-time: Nous clients
- In stock: En estoc
- We would be grateful: Li agrairíem
- Estimate (exact): Pressupost (quan és exacte)
- Budget (not exact): Pressupost (Quan no és exacte)
- However: Malgrat això
- At the latest: Com a molt tard
Example Business Letters
Enquiry Letter
Subject: Enquiry Regarding Garden Furniture
Dear [Supplier Name],
We met at the Barcelona trade fair and were impressed with the high quality of your products. We are writing to enquire about your garden furniture, specifically your mahogany chairs and tables. As a company that imports exotic furniture, we are particularly interested in these pieces.
We would be grateful if you could send us your catalog and price list. As a large company, we require bulk purchases and would appreciate information on any discounts you offer for such orders.
Could you also please provide your payment and delivery terms? We look forward to hearing from you soon.
Sincerely,
Laura
Response to Enquiry
Subject: Re: Enquiry Regarding Garden Furniture
Dear Laura,
Thank you for your email of February 2nd inquiring about our mahogany tables and chairs. Please find attached the catalog and price list as a PDF file.
Regarding discounts for bulk orders:
- We are pleased to inform you that we offer a 5% discount for orders over €5,000.
Our delivery terms are dispatch within 3 days, and our payment terms are net 30 days by bank transfer or cash in advance.
If you require any further information, please do not hesitate to contact us.
Sincerely,
[Your Name]
Complaint Letter
Subject: Complaint Regarding Order # [Order Number] – Incorrect Items and Poor Customer Service
Dear [Supplier Name],
I am writing to complain about the poor service we received regarding order # [Order Number], placed on September 16th. We ordered 1,000 t-shirts, but only received 800. Furthermore, we requested our company logo to be printed in the top left corner of the shirts, but it was printed in the center.
To exacerbate the situation, your staff was unhelpful when I called. No one took responsibility to resolve the issue, and I was simply passed from person to person. After 30 minutes of frustration, I ended the call.
We have been loyal customers for over five years and are disappointed with this experience. As a result, we are considering ceasing all future business with your company.
We insist on an immediate replacement order of the correct 1,000 t-shirts with the logo printed as requested, to arrive within 14 working days, at no cost to us.
Sincerely,
[Your Name]