Global Marketing Strategies: Sales Promotions, Personal Selling, and Direct Marketing
Question 31: Cognac Marketing
A marketer of fine French cognac offering a fancy cigar cutter with every purchase is an example of: B) non-price promotion
Question 32: Sales Promotion Advantages
Which of the following is not an advantage of using sales promotions? C) enables the company to build its database
Question 33: Global Marketing Campaign
In a contest involving 45 different languages covering 60 countries, the primary promotional tool employed is: E) sales promotion
Question 34: Combating Counterfeiting
To fight counterfeiting, the “Disney Magical Journey” campaign used: E) sales promotion by global partners
Question 35: Choosing a Promotional Technique
Which promotional technique is best suited for introducing a new type of bottled tea? A) sampling
Question 36: The Stratos Project’s Success
The success of the Stratos project, which involved a free-fall parachute jump from the edge of space, can be attributed to: C) standing out from a crowded field
Question 37: Global Marketing Tools
A critical marketing tool for global companies such as Red Bull is: D) event marketing
Question 38: Increasing Product Availability
Promotions designed to increase product availability in retail stores are known as: C) trade sales promotions
Question 39: Marketing French Cuisine
Spoexa, a food-marketing company hired by the French Ministry of Agriculture, aims to: C) show that French cuisine is laid back and approachable
Question 40: PepsiCo’s Success in Latin America
PepsiCo experienced great success in Latin America by: C) leveraging experience gained in one country to succeed in other countries
Question 41: Unilever’s Sampling Campaign
Unilever hired a promotional marketing firm to promote its laundry detergent by distributing samples to consumers at laundromats. This is an example of: C) point-of-dirt sampling
Question 42: Coupons and Cultural Preferences
Coupons are not a favored promotion tool in: E) Malaysia
Question 43: Types of Coupons
A box of Crest toothpaste containing a coupon for a toothbrush is an example of a: A) cross coupon
Question 44: Social Couponing Trends
Social couponing, one of the hottest sales promotion trends today, is exemplified by: B) Groupons
Question 45: Cultural Factors in Sales Promotions
Malaysians’ hesitation to use coupons can be attributed to: C) fear of public embarrassment
Question 46: Environmental Issues and Product Innovation
Environmental issues and challenges faced by a company can lead to: C) product innovation
Question 47: Strategic/Consultative Selling
Which of the following is not a step in the Strategic/Consultative Selling Model? D) develop an ethnocentric policy
Question 48: Steps in Strategic Selling
Which of the following is not a step in the strategic/consultative selling process? A) develop a marketing mix
Question 49: Building a Prospect Base
Building a prospect base is typically part of: A) development of a customer strategy
Question 50: Six-Step Presentation Plan
In the six-step presentation plan, the first and last steps are: E) approach; servicing the sale
Question 51: Negotiation in Sales
Negotiation in sales requires both the customer and the salesperson: C) to find a mutually agreeable solution
Question 52: Ethnocentric Orientation
A company with an ethnocentric orientation is likely to rely on: C) expatriates for its international sales force
Question 53: Polycentric Orientation
A company with a polycentric orientation is likely to: A) adapt its products and marketing strategies to local markets
Question 54: Sales Force Composition
Which type of salesperson is best suited to selling technologically sophisticated products in a foreign market? A) expatriates
Question 55: Disadvantages of Expatriates
A disadvantage of using expatriates in an international sales force is: E) maintaining them is very expensive
Question 56: Sales Force Composition Decisions
When a company must decide on the composition of its foreign sales force, the primary factor to consider is: A) the specific needs of the target market
Question 57: International Personal Selling Approaches
Other international personal selling approaches that fall outside the traditional categories include: B) contract manufacturing and franchising
Question 58: Hybrid Sales Force
After much trial and error in creating sales forces, many companies opt for a: A) hybrid sales force composed of expatriates and in-country nationals
Question 59: Benefits of Using Sales Agents
All of the following are benefits of using sales agents in international markets except: D) agents can eventually replace the company’s own sales force
Question 60: Customer Relationship Management
Peppers and Rogers described different steps in the process of one-to-one marketing. The final step is: D) evaluate
Question 61: Characteristics of Direct Marketing
Which of the following is not characteristic of direct marketing? A) A marketer relinquishes control of product distribution
Question 62: Characteristics of Mass Marketing
Which of the following is not characteristic of mass marketing? B) Advertising is used to generate immediate sales
Question 63: Environmental Factors Affecting Direct Mail
Which of the following environmental characteristics affects the use of direct mail in different countries? E) all of the above (postal rates, availability of lists, literacy rates)
Question 64: Guidelines for U.S. Direct Marketers
Which of the following is not a useful guideline for U.S. direct marketers operating abroad? E) Focus on all countries equally
Question 65: Advantages for Direct Marketers
Which country or region offers direct marketers the advantage of a sophisticated mail-order infrastructure? A) the United States
Question 66: The Term “Magalog”
The term magalog is used to describe: D) catalogs that resemble magazines
Question 67: Catalog Marketing in Asia
In Hong Kong and Singapore, Western catalogers face challenges due to: D) few mail-order companies and high delivery costs
Question 68: Infomercials
Thomas Burke, an executive at Saatchi & Saatchi, believes ________ are “the most powerful form of advertising ever created.” B) infomercials
Question 69: Direct-Response Television in China
Chinese direct-response television has learned that: A) consumers’ savings rate is very high
Question 70: Future of Home Shopping
Industry observers expect the popularity of home shopping to increase due to: C) the introduction of interactive television
Question 71: Interactive Television
Interactive television (ITV) allows viewers to: A) interact with programming and make purchases directly from their TV
Question 72: Traditional Support Media
Traditional support media include: B) billboards, transit advertising, and street furniture
Question 73: Billboard Advertising in Brazil
A ban on billboards in Brazil led to: D) ads being placed on buses and other surfaces
Question 74: Global Spending on Outdoor Advertising
Worldwide spending on outdoor advertising amounts to about ________ of total advertising spending. D) 6%
Question 75: Tobacco Advertising Restrictions
Chinese authorities ratified the WHO’s Framework Convention on Tobacco Control, which restricts: C) all forms of tobacco promotion and advertising
Question 76: Product Placement
Product placement has reached the world of live theater, meaning: B) viewers are being marketed to in a captive environment
Question 77: Product Placement on Broadway
In fall 2002, a new Broadway production of “Man of La Mancha” featured the lead character drinking Aquafina bottled water. This is an example of: C) product placement
Question 78: Product Placement in Entertainment
Celeste Atkinson, a lifestyle and entertainment marketing consultant, helps companies integrate their products into films and television shows. This is an example of: D) product placement
Question 79: Branded Entertainment
The effective integration of products and brands into entertainment content is known as: D) branded entertainment
Question 80: Red Bull’s Marketing Strategy
Dietrich Mateschitz, Red Bull’s creator, stated that: C) the blue-and-silver color on cans helped in Red Bull’s popularity