Human Resources and Organizational Development

  • What are the main criteria for assessing the theory that undergirds sound practice?
    • Importance
    • Preciseness and clarity
    • Parsimony and simplicity
    • Comprehensiveness
    • Operationality
    • Empirical validity or verifiability
    • Fruitfulness
    • Practicality
  • Compare Futures Theory and Chaos Theory
    • Chaos Theory: Purposefully acknowledges and studies phenomena that are unsystematic and do not appear to follow the rules.
    • Futures Theory: Critical for sustainable performance as it prepares one to recognize and cope with an evolving future state.
  • What are the Core Organizational Development (OD) Practices?
    1. OD Revolves Around the Change Process: OD is committed to guiding the change process to help organizations and individuals achieve worthy goals.
    2. Trust and Integrity in OD: OD processes rely on stakeholder information, often sensitive, making trust in the OD consultant essential.
    3. OD Dynamics: The process requires strategic decision-making, similar to knowing when to play, hold, or fold cards in a game.
  • Discuss the Phases of a Training for Performance System
    • Analyze: Diagnose performance, propose interventions, and document expertise.
    • Design: Design the training program and plan lessons.
    • Develop: Develop training materials and pilot-test training.
    • Implement: Manage and deliver the training program.
    • Evaluate: Evaluate training effectiveness and report findings.
  • Discuss why Organizational Development is an important part of HRD
    • OD systematically unleashes human expertise to implement organizational change and improve performance.
    • OD uses planned approaches to change organizational structures and processes, minimizing negative side effects and maximizing effectiveness.
    • The OD process involves gathering data, planning changes, implementing, and managing those changes.
  • Discuss Proactive Versus Reactive Approaches to Problem Solving
    • Reactive Approach: Traditional, tactical delivery of technical skills in classroom training, often event-oriented and responding to existing problems.
    • Proactive Approach: Aligns learning with business strategy, focusing on competency development and planned in advance of specific problems.