Interviewer Principles and Diagnostic Steps
Interviewer Principles
1. Individuation
Lack of Bias and Prejudice: This principle is challenging to apply fully, as it’s difficult to avoid imposing personal views. For example, questions about the interviewee’s relationships sometimes felt off-topic and disregarded my feelings.
Knowledge of Human Behavior: We applied this principle by using psychology and other disciplines to understand Fanny’s situation.
Ability to Listen and Observe: We listened to her problems and observed her behavior. However, within the limited interview time, it was difficult to ascertain her core issue.
Pacing Capability: We tried to proceed step-by-step, but time constraints made it challenging to avoid rushing the interview.
Ability to Penetrate Feelings: We employed empathy and asked empathic questions, resulting in a flow of feelings between both parties.
Ability to Maintain Perspective: We largely succeeded in keeping the interview within its intended framework.
2. Means to Achieve Individuation
Attention to Detail: We scheduled the interview at a time convenient for Fanny.
Discretion in the Interview: We maintained discretion by conducting the interview in a public space (the street).
Care in the Record of the Interview: We ensured the interview record was accurate.
Preparing for the Interview: Prior knowledge of Fanny facilitated the interview’s development.
Having the Person Cooperate: Fanny cooperated, but occasionally deviated from the main topic.
Flexibility: We were somewhat inflexible due to the need to focus on the central problem.
3. Intentional Expression of Feelings
We believe that creating a more comfortable environment encouraged Fanny to share her story. We asked helpful questions, such as, “What help have you sought for your family?” We offered realistic advice and suggested resources like her local municipality.
Interviewer’s Mission: We were initially nervous. Our expressions and occasional laughter may have been inappropriate. We tried to remain calm and supportive, allowing the conversation to flow naturally.
Expressing Feelings in Connection with the Study and Diagnosis: We displayed varied reactions to Fanny’s story, such as sadness regarding her children’s situation.
Controlled Emotional Involvement: We offered non-verbal support and understanding when Fanny spoke about her children and past hardships.
4. Acceptance
Fanny wasn’t hostile, and we accepted her as she was. We perceived that she sought guidance rather than judgment.
Interviewer’s Mission: We strived to understand Fanny, but our focus on the assigned task may have hindered complete acceptance.
Obstacles to Acceptance: Our focus on specific issues, such as her children’s situation, may have limited our broader understanding.
5. Non-Judgmental Attitude
We tried to avoid judgmental language, but our expressions may have conveyed otherwise. We emphasized our intention to guide, not judge.
6. Self-Determination of the Individual
We provided resources and directed the interview, but did not make assumptions. Fanny sought help, but her commitment remains uncertain. Her case will remain confidential within the student and legal fields.
Development of Diagnostic Steps
Nature of the Problem Exposed
This phase aimed to confirm Fanny’s social problem. We gained insights into her current living situation, but further exploration is needed.
Importance of the Problem
We explored how Fanny’s situation affects her children and family, but we should have probed deeper into these areas.
Causes, Origins, and Precipitating Factors
We identified Fanny’s limited support networks (family, street, work), but further investigation is necessary.
Efforts to Solve the Problem
Fanny hasn’t taken significant action to address her housing problems and seems to prioritize herself over her children’s needs.
Nature of the Solution or Purposes Intended to Meet with the Interviewer
Fanny understands we cannot directly solve her problem, but she sought guidance on available social resources.
Nature of the Institution or Means by Which It Relates to the Person
As students, we can only offer guidance and information on relevant support services.
Analysis of Assistance, Comments, and Questions
Our inexperience led to mistakes, such as nervous laughter and inappropriate expressions. We also interrupted Fanny with potentially insensitive questions. These errors may have been disruptive and contradictory to our intended non-judgmental stance.
Analysis of Situations or Phrases Not Taken into Account
We missed opportunities to explore Fanny’s family background, history of depression, and the specific challenges of her living situation. These details could have provided valuable insights into her behavior.
Preparation for the Interview Site
The chosen avenue location offered comfort and openness, but also presented distractions. These distractions increased our nervousness and led to overlooked details.
Skills and Abilities of Learners
Our strengths included charisma, simplicity, professionalism, and genuine interest in Fanny’s situation. However, our anxiety hindered our ability to react effectively and explore relevant questions.
Analysis of Attitudes that Hindered Rapport
While generally adequate, our attitudes sometimes revealed prejudice and impatience. Our attempts to control the interview may have overwhelmed Fanny. Our nervous gestures and expressions may have been distracting and undermined our credibility.
Social Studies Case
1. Current Problem
Fanny’s children work at night selling flowers in a dangerous area to help pay rent. They are exposed to fights, drug addiction, and prostitution.
2. Background
Personal History: Fanny is 29, has limited education, is separated, and lives with her partner and children in a rented room.
Family History: Fanny lives with her partner and children. She avoids discussing her family of origin.
Social History: Fanny has good relationships with coworkers and feels respected. Her main challenge is her relationship with her children’s fathers.
3. Reports from Other Sources
- Fanny’s older children describe her as a caring mother.
- Other vendors view her as brave and resilient.
4. Interviewer’s Observations
Fanny appears distressed, emotionally unstable, and distrustful. She lacks positive family role models and struggles to fulfill her parental role. She lives day-to-day and has not made significant efforts to improve her situation. She is territorial and protective of her work environment.
Diagnostics and Family Event
1. Nature of the Problem
Fanny’s main concern is her children’s living conditions and her desire for a home. She feels unsupported by her community and tired of working at night.
2. Importance of the Problem
Addressing the overcrowding and the impact of night work on Fanny’s children are crucial. Their current situation negatively affects their development and future prospects.
3. Causes, Origins, and Relationship to the Environment
Topics: Fanny’s current family (partner and children), family of origin (parents and upbringing), and work.
Current Family: Fanny’s relationship with her partner is unstable and sometimes violent. She feels supported by her children, who contribute financially.
Family of Origin: Fanny lacks family support and had a difficult upbringing. She harbors resentment towards the family institution.
Work: Fanny finds belonging and support in her work environment. She prioritizes her street life over a stable home.
Moratorium: Fanny’s romantic relationships are characterized by immaturity and unmet emotional needs from childhood. Her lack of personal development contributes to her distrust and insecurity.
4. Efforts Made to Solve the Problem
Fanny has repeatedly sought help from her municipality for housing assistance. She has also attempted to access counseling services, but faced obstacles.
5. Nature of the Solution
We aim to help Fanny access resources like the solidarity fund and psychological support for her and her children.
6. Nature of the Institution
Our institution can provide case management, social protection services, and therapeutic support to Fanny and her family.