Key Concepts in Management Information Systems
1. What is the set of instructions that your computer needs to carry out a specific task? Software
2. Porter’s Five Forces model focuses on which of the following analytical steps to determine which technology to use? Assess your competition and the pressures facing them, your industry, and you.
3. Which type of system improves the performance of teams by supporting the sharing and flow of information? Collaborative
4. If you were visiting Disney World and you used its touch screen monitors to locate a restaurant, what type of hardware device would you be using? Input and Output
5. The threat of competitors entering the automobile manufacturing industry is because barriers to entry are. Low, High
6. If you were to develop a text message system that was able to piggyback messages onto other messages moving through the network, thereby allowing users to send more messages for less money, how would you be enhancing your competitive strategy? Through overall cost leadership.
7. The authors discussed Michael Porter’s three strategies to beating the competition in any industry. Which of the following is not one of those three approaches? Customer loyalty
8. Having access to credible information is an example of the quality attribute of information. Validity
9. The goal of most businesses is to its customer buying power. Reduce
10. What is data? Raw facts that describe some phenomenon.
11. Which of the following is the most direct consequence of workflow software? Outsourcing
12. If you were working on a project with a team whose membership was spread out over the US, Europe, and Asia, you would probably be working on a team. Virtual
13. What is the difference between information and business intelligence? Information is about a specific situation; Business intelligence is about internal and external conditions and how they will affect strategy.
14. Your overall GPA is an example of Information
15. When your purchases are swiped over the bar-code reader at the point-of-sale terminals at Walmart, a records the data. Transaction processing system.
16. “Garbage in, garbage out” is related to which quality attribute? Form
17. Having an audio file that describes current environmental factors. Form
18. Today’s customers have which of the following characteristics? Higher expectations
19. The grade you earn for a specific course is an example of. Data
20. Which of the following statements successfully differentiates the term MIS from IT? IT is a component of MIS.
21. What is the difference between data and information? Data is unprocessed and will turn into information once it is processed.
22. Which of the following statements is true with regards to switching costs? Switching costs are the financial and non-financial costs of switching to a new product or service.
23. Yang Yang wished to upgrade her current home communications system. She wanted to replace her current internet, TV, and phone to a fiber optics system. As a buyer, which force discussed by Porter did Ying need to deal with most? Switching costs
24. Customer Relationship Management (CRM) systems include which of the following functions? All of the above
25. Knowledge