Leadership, Teamwork, and Organizational Development
Leadership and Team Dynamics
Leadership Styles
Leadership Support: Prioritizes the needs and well-being of subordinates, fostering a friendly work environment.
Managerial Leadership: Provides clear expectations, guidance, and procedures, emphasizing rules and coordination.
Participative Leadership: Values input from subordinates, seeking their suggestions and involving them in decision-making.
Achievement-Oriented Leadership: Sets challenging goals, encourages performance improvement, and instills confidence in subordinates’ ability to achieve high standards.
Fiedler’s Leadership Contingency Model
Fiedler identifies three key variables influencing a leader’s effectiveness:
- Leader-Member Relations: The most crucial variable. Strong, trusting relationships reduce the need for formal authority.
- Task Structure: Well-structured tasks simplify leadership and facilitate goal achievement.
- Position Power: Stronger position power enhances a leader’s ability to influence and direct.
Stages of Team Development
- Preparation: Clarify the team’s purpose and potential productivity improvements.
- Introduction: Establish a positive work environment and training standards, introducing a theoretical framework for teamwork.
- Analysis and Problem Solving: Address identified problems and develop solutions.
- Interpersonal Feedback: Teach constructive criticism techniques to foster a positive work climate.
- Action Planning: Set deadlines, assign tasks, and designate responsible individuals.
- Tracking: Monitor progress towards objectives and assess the degree of completion.
Teams vs. Working Groups
Working Group: Individuals primarily interact to share information and make decisions to support each other within their respective areas of responsibility.
Team: A group working collaboratively to achieve shared results.
Types of Teams
- Formal: Defined by the organizational structure, with tasks aligned with organizational goals. Example: Quality Circles
- Informal: Unstructured groups arising from social needs within the work environment.
- Permanent: Stable teams responsible for routine operational and maintenance tasks.
- Temporary: Formed for specific projects or transient activities, disbanding upon completion.
- Self-Directed: Teams managing their own work, including planning, scheduling, and performance evaluation.
- Functional: Employees from the same hierarchical level but different departments collaborating on a task.
- Quality Circles: Members of the same department discussing quality, efficiency, and work environment improvements.
Team Synergy
Synergy occurs when the collective output of a team exceeds the sum of individual contributions. Task division, individual responsibility, and collaborative efforts enhance productivity.
Fainstein’s Team Concept and Development
According to Hector Fainstein, a team is a group of people working together to achieve results.
Advantages of Teams
- Increased participation and valuing diverse opinions.
- Coordinated efforts.
- Creative problem-solving.
- Synergy.
- Commitment to solutions.
Kouzes and Posner’s Seven Behaviors for Building Credibility
- Demonstrate Integrity: Act consistently with espoused values, ensuring actions align with words.
- Be Clear and Consistent: Communicate intentions clearly and consistently without being rigid.
- Create Positive Energy: Maintain an optimistic team environment, avoiding negativity.
- Use Empathy and Reciprocity: Show understanding and responsiveness to team members’ needs.
- Manage Agreements and Disagreements: Address disagreements constructively to reach mutually beneficial outcomes.
- Encourage and Advise: Support team members, alleviating fears and guiding efforts towards success.
- Share Information: Facilitate understanding of diverse perspectives within the team.
Key Competencies
Competency: A skill or set of habits leading to superior job performance and increased economic value.
Practical Intelligence: A blend of skill and experience applied to daily tasks.
Expertise: Combining common sense, practical knowledge, and skills for effective work performance.
Emotional Competence: Acquired capacity based on emotional intelligence, contributing to outstanding work performance.
Pillars of New Organizations
Leadership: Crucial for organizational success.
Horizontal Organization: Minimized hierarchy, emphasizing process-based structures, multidisciplinary teams, and self-management.
Communication: Transparency in business plans, financial aspects, and potential impacts of mergers and acquisitions.
Delegation of Responsibilities: Empowering employees through responsibility sharing.
Continuous Training: Investing in ongoing employee development.
Negotiation Approaches
Distributive Negotiation: A zero-sum approach where one party’s gain is another’s loss.
Integrative Negotiation: Seeks win-win solutions through collaborative problem-solving.
Data in Negotiation
- Personal background of the other party (power, authority, education, personality, attitudes).
- History of previous negotiations.
- Characteristics of the enterprise or institution (financial situation, production status, their need for us).
- Decision-making process.
- Sales procedure or marketing strategy.
Profile of a Good Leader
- Sensible and composed.
- Dedicated to their work.
- Proactive and takes initiative.
- Strong interpersonal skills.
- Integrative and collaborative.
- Organized.
- Knowledgeable in their domain.
- Effective communicator.
- Recognizes and appreciates others.
- Responsible for achieving goals and objectives.
Characteristics of People with Self-Control
- Manage impulsive feelings and conflicting emotions effectively.
- Maintain balance, positivity, and composure under pressure.
- Think clearly and stay focused despite challenges.