Market Analysis and Strategies
Market Research
Competitive Landscape
Companies need sufficient market information, including environmental factors, due to:
- Competitive Pressure: Rapid development and release of new products.
- Expanding Markets: Increasing number of companies in domestic and international markets.
- Cost of Errors: New product failures can severely impact a company.
- Growing Consumer Expectations: Meeting evolving consumer demands.
Market Research Process
Market research involves:
- Obtaining information
- Interpreting information
- Communicating information
Marketing Information Sources
- Nonrecurring Research Projects: Surveys conducted by the company’s sales department, distributors, etc.
- Syndicated Services: Periodic reports produced and sold by various companies.
- Marketing Information System (MIS): Generates, analyzes, disseminates, stores, and retrieves information for marketing decisions.
Effectiveness of Information Systems
Effectiveness depends on:
- Data nature and quality
- Data processing methods
- Collaboration between system operators and managers
Limitations of Marketing Information Systems
- Identifying relevant information for decision-making can be challenging.
- Obtaining, organizing, storing data, and distributing reports can be expensive.
- Limited use for unforeseen problems.
- Decision Support Systems: Allow executives to directly interact with data for faster results.
Market Research Projects
Procedure
- Defining the Objective: Finding solutions to problems or defining the problem itself.
- Situation Analysis: Investigating facts for a more rigorous problem formulation.
- Informal Investigation: Gathering information from company employees and external sources.
- Formal Investigation: Using primary data collected for the project and secondary data from various sources.
Primary data collection methods:
- Surveys (personal, telephone, mail)
- Observation
- Experimental (test marketing)
Market Segmentation and Target Market Strategies
- Treat the market as a single unit: Using one marketing mix for the entire market (shotgun method).
- Segment the market: Targeting smaller segments with specific marketing mixes (rifle method).
Market Segmentation
Dividing the total market into smaller groups with similar demand factors.
Conditions for Effective Segmentation
- Measurable criteria and obtainable data
- Accessibility through marketing channels
- Profitable segment size
Segmentation Methods
- Geographic, economic, demographic, psychological variables
- Psychographics: Personality, lifestyle, market behavior
- Behavioral Targeting: Benefits sought by consumers
- Consumption rate
Product Planning and Development
A product is a set of tangible and intangible attributes.
Consumer Goods Classification
- Convenience Goods: Frequently purchased with minimal effort.
- Shopping Goods: Compared for quality and price before purchase.
- Specialty Goods: Strong brand preference with significant purchase effort.
- Unsought Goods: Unknown or unwanted products.
Business Goods Classification
- Raw Materials: Become part of another tangible product.
- Manufacturing Materials and Parts: Processed materials and unchanging parts.
- Facilities: Expensive and lasting equipment.
- Accessory Equipment: Expensive equipment used in business operations.
- Operating Supplies: Low-priced, short-lived goods.
Pricing
Price influences production factors and is associated with quality.
Pricing Objectives
- Profit-Oriented: Achieving target return or maximizing profits.
- Sales-Oriented: Increasing sales volume or market share.
- Status Quo-Oriented: Price stabilization and competitive response.
Nonprice Competition
Using marketing mix elements other than price to compete.
Distribution Channels and Intermediaries
Intermediaries are for-profit companies facilitating product purchase and sale.
Intermediary Roles
- Provide market information, interpret consumer desires, promote products, store products, buy products (for producers)
- Subdivide large quantities, transport products, expand consumer choices (for customers)
Designing Distribution Channels
- Specify distribution function
- Select channel type
- Determine distribution intensity
- Select specific channel members
Main Distribution Channels
- Consumer Goods: Various channels from producer to consumer
- Industrial Goods: Direct or indirect channels to users
- Services: Direct or agent-based channels to consumers
Multiple and Dual Distribution
Using multiple channels for wider market coverage.
Vertical Marketing Systems
- Corporate: Direct ownership of distribution channels
- Contractual: Independent entities coordinating through contracts
- Administered: Coordination through economic power
Factors Influencing Channel Choice
- Market considerations (type, size, concentration, order size)
- Product considerations (unit value, perishability, technical nature)
- Intermediary considerations (services, availability, attitudes)
- Company considerations (control, services, executive ability, finances)
Distribution Intensity
- Intensive Distribution: Selling through all available outlets
- Selective Distribution: Selling through a limited number of outlets
- Exclusive Distribution: Selling through a single intermediary in a given market
Promotion
Promotional Methods
- Personal Selling: Direct interaction with potential buyers
- Advertising: Mass, impersonal communication
- Sales Promotion: Supplementing advertising and personal selling
- Public Relations: Creating positive attitudes and opinions
- Publicity: Free news coverage
Promotional Mix
The combination of promotional methods.
Factors Influencing the Promotional Mix
- Target market (willingness to buy, geographic dimension, customer type, concentration)
- Product type (unit value, adaptation level, service requirements)
- Product life cycle (introduction, growth, maturity, decline)
- Available funds
Promotional Budget Methods
- Percentage of sales
- All available funds
- Following the competition
- Objective and task method
Foreign Trade (FTAs)
International conventions governing trade between countries.
Unfair Competition
- Export Subsidies: Government subsidies to boost exports
- Dumping: Selling below fair market value
World Trade Organization (WTO)
International body regulating trade rules.
- Facilitating free trade
- Ensuring transparent and predictable trade rules
- Resolving trade disputes