Market Entry Strategies: Communication, Advertising, and Public Relations
Item 5: Market Entry Strategies
5.1 Reactions to Market Entry and Overcoming Barriers
Entering a new market can face obstacles, including:
- The need for significant technological innovation.
- Highly competitive existing companies.
- Defensive strategies from incumbent companies (e.g., improved quality, discounts).
Ways to Overcome Barriers:
- Analyze Market Differences: Identify opportunities presented by the new market.
- Establish Competitive Strategies:
- Cost Leadership: Offer lower costs.
- Product Differentiation: Offer unique products.
- Focus on a Segment: Specialize in a specific market segment.
5.2 Communication Strategies
1. Instruments of Communication:
- Advertising
- Public Relations
- Promotion
- Product Messaging and Facility Presentation (Unscheduled Communication)
2. Objectives of Communication:
- Inform about the company and its products.
- Create a favorable company image.
- Encourage purchases.
3. Communication Process:
Message transmission from sender to receiver through a channel.
- Barriers to Communication:
- Message does not reach the receiver.
- Message is not understood.
- Support for Communication:
- Message aligns with the receiver’s feelings.
- Strong brand loyalty exists.
5.3 Advertising Plan
1. Types of Advertising:
- Direct Mail: Personalized communication via letters, leaflets, or telephone.
- Indirect Advertising: Impersonal communication targeting a broad audience through TV, radio, etc.
2. Advertising Communication Process:
- Phase 1: Defining Objectives: Establish goals and desired image, primarily to stimulate sales.
- Phase 2: Identifying the Target Market: Analyze the product’s situation, market size, customer profiles, strengths, and weaknesses.
- Phase 3: Determining the Message:
- Content: Emphasize advantages.
- Format: Oral, written, visual elements, etc.
- Phase 4: Choosing Advertising Media: Print, TV, mail, etc.
- Phase 5: Setting the Advertising Budget: Consider objectives and available resources.
- Phase 6: Assessing Results: Determine if objectives were achieved.
3. Merchandising:
Actions at the point of sale to encourage purchases and increase product influence. Includes showcases, gondolas, displays, labels, posters, TV, and product placement.
5.4 Promotion Plan
1. Promotion Objectives:
- Increase sales in the short term.
- Defend against competitor actions.
- Support new product introductions.
2. Types of Promotion:
- Promotional Materials: Economic incentives, discounts, gifts.
- Promotion Games: Promotional games, sales animations.
3. Effects of Promotion and Costs:
- Promotions should be temporary to avoid customers becoming accustomed to them.
- Costs include discounts, staff, materials, and gifts.
5.5 Public Relations Plan
- Target Audience: Broader than advertising, including customers, media, public institutions, opinion leaders, and sports fans.
Stages of Public Relations Planning:
- Define objectives.
- Analyze available tools.
- Select instruments.
- Set budgets.
- Perform the operations plan.
- Recruit results.
Objectives:
- Acquire notoriety.
- Create a favorable attitude toward the business.
- Increase sales.
Instruments:
- Relations with the Media:
- Direct contact with journalists.
- Contact news agencies.
- Sponsorship.
- Relations with Public Institutions:
- Ensure favorable laws.
- Prevent adverse laws.