Market Segmentation and Positioning Strategies
Market Segmentation: Definition and Process
Market segmentation is the process of dividing a potential market into various consumer groups and selecting one or more target market segments to communicate a marketing strategy.
Requirements for Effective Market Segments
- Identification: Segments should be separated by common features.
- Sufficiency: Each segment should cover a sufficient number of people.
- Stability: Segments should be reasonably stable over time.
- Accessibility: Marketers should be able to reach the segments effectively.
Key Requirements for Any Group to Be Considered a Market Segment
- Should be specifically identified and measured.
- Must show adequate potential.
- Must react uniquely to marketing efforts.
- Should be reasonably stable over time.
Market Segmentation Process Steps
- Identify variables for segmenting the market.
- Define the profile of the segments identified.
- Measure the attractiveness of the identified segments.
- Select the target audience.
- Establish the proper marketing mix.
Market Segmentation Strategies
- Mass or Undifferentiated Marketing: No segmentation; one product or service is marketed to the entire market.
- Differentiated or Segmented Marketing: Each segment is targeted with a different marketing mix.
- Niche or Concentrated Marketing: Focus on one segment and specialize in it.
Types of Market Segmentation
- Geographic: Identification, qualification, and selection of geographical areas of interest.
- Demographic: Quantifying the population of a market into more or less homogeneous groups based on demographic variables that create a common bond.
- Psychographic: Grouping of a market population according to certain human characteristics, attitudes, and values.
- Product: Grouping of like-minded individuals based on the perceived characteristics of a particular product.
- By Market:
- Real: Current clients.
- Potential: Clients of the competition.
- Latent: Those who do not currently use any institution.
- Socioeconomic Level / Social Class
Product Positioning
Product positioning is the process of designing and representing a product or service so that it occupies a significant place in the minds of consumers. It involves creating a distinct identity for the product or brand to differentiate it from the competition. This is especially important in saturated markets where products are almost identical.
Key Considerations for Choosing a Positioning Strategy
- Consumer Needs: Research consumer needs and align them with product characteristics to identify which needs can be met.
- Product Attributes: Evaluate a variety of possible attributes (tangible and intangible) to determine which will define the product’s personality.
- Market Situation: Select a position that differentiates the product from competitors.
Types of Product Positioning
- Positioning by Attributes: Focus on functional or physical attributes. Example: Duracell’s focus on hardness.
- Positioning by Price-Quality Relationship: Use price as a differentiating element. Example: Turron 1880.
- Positioning by Use or Application: Highlight specific applications of the product. Example: Precooked meals.
- Positioning Based on Consumer: Use the characteristics of the consumer group to create the product’s image.
- Positioning Based on Product Category: Use a characteristic to create a new category. Example: Cola Light.
- Positioning by Cultural Symbols: Use cultural symbols or dress to position the product. Example: Osborne-Toro.
- Positioning Based on Competition: Establish a position in reference to direct competitors. Example: 7Up versus Coca-Cola.