Metrology, Traceability, and Quality Assurance

Posted on Mar 5, 2025 in Tourism Management

Action – Metrology – Traceability

Size: Lets you know when something is done consistently with previously established specifications and requirements.
Tools for statistical quality control (QC).
Calibration: To measure with the required accuracy, reliable measurement instruments are necessary. Calibration verifies that these instruments measure within an acceptable margin.
Traceability: The ability to find and track a product through all stages of production, processing, and distribution, as well as along the supply chain, from origin to final status as a commodity.

Quality Assurance encompasses all planned actions that provide adequate confidence that a product or service meets certain quality requirements. These include:
Evaluating how and why things are done with regular audits.
Documenting how they will be done.
Recording the results to show that they have actually been done.
In contractual situations, it serves to establish trust with the supplier.

The key to an organization’s success is continuously improving its production processes. There is always room for improvement.
Continuous improvement is the creation of an organized system to make continuous changes in all company activities that lead to an increase in its Total Quality.
There are two types of improvement: continuous improvement and innovation.
Innovation is a radical improvement in character, which is implemented by management and involves investing heavily in new machines and technologies.
On the contrary, continuous improvement is led by management and involves continuous small improvements achieved with the involvement of the entire workforce of the organization.
The tendency of Western companies has always been to invest large resources in technological innovation, while the Japanese philosophy has focused more on continuous improvement, with slight modifications to achieve more effective ways of working. This system considers the mistakes made and opportunities for improvement and was actually made by Japanese companies to increase the quality of its products with flexible production, improved efficiency, and significant cost savings.

Consist of a small number of people who meet regularly and work together in a structured manner to study and propose improvements.

Consists of four stages:
Planning: First, we study the state of the business and identify problems or opportunities for improvement.
Do: The team and planned actions are taken to overcome problems or implement improvement actions.
Check: Check if the results agree with those expected.
Act: After testing the proper functioning of improvements, apply the necessary changes throughout the organization.
These steps are continuously repeated over and over again, achieving a small improvement or resolution of a problem in each cycle, and thus steadily advancing toward the ultimate goal of Total Quality.