Organizational Behavior: Key Concepts and Applications

Posted on Feb 27, 2025 in Psychology and Sociology

Organizational Behavior: Key Concepts

Part 1: Introduction to Organizational Behavior

1) Organizational Behavior (OB) is a field of study that seeks to do all of the following except:

  • e) Improving technical skills of interpersonal skills.

2) The tasks of a manager include:

  • e) All of the previous

3) Which of the following players is not substantially certain to research OB?

  • e) Most all of the above are not substantially certain

4) Which of the following is not a challenge or an opportunity for managers today?

  • d) National boundaries act to isolate the majority of firms in competitive pressures.

5) The main contribution of all the following macro disciplines is to understand the concepts in OB, except:

  • a) Psychology

6) Knowledge about OB is useful for managers because the field is focused towards:

  • e) All of the above.

7) Contingency variables:

  • Moderate the relations of cause and effect.

8) The ability, learning, and personality of a person are issues that are discussed in individual level OB.

  • c) Individual.

Part 2: Attitudes, Perception, and Personality

1) What is described as a predisposition to react to a situation, person, or concept?

  • c) Attitudes

2) Attitudes have three primary components. Which of the following is not one of them?

  • a) Physical

3) What are considered beliefs?

  • a) As accepted facts.

4) Values are ____ beliefs.

  • d) Global

5) When respondents express attitudes, what do they tend to base it on?

  • b) Behavior.

6) Which results from intention?

  • c) Conduct.

7) There are three theories of employee attitudes. Which of the following is not one of them?

  • a) The structural design.

8) Perception is a ____ process.

  • b) Psychological.

9) What do people do in the process of attribution?

  • b) Interpretation.

10) Most tendencies to assign your own characteristics, motives, beliefs, and attitudes to others are:

  • c) Unconscious

11) The ____ component of an attitude refers to the intention to behave in a certain way toward someone or something.

  • c) Behavioral

12) Refers to the degree in which an employee identifies with his job, actively participates in it, and sees his role in the important position to define their worth.

  • b) Involvement in the workplace.

13) Investigations have led to the general conclusion that people seek congruence between their attitudes and:

  • a) Behavior.

14) The ____ model includes the personality traits of extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience.

  • b) Big Five.

15) The factors that shape and sometimes distort perception can be in:

  • d) The perceiver, the object, or the situation.

16) ____ is the theory used to explain how we judge people differently depending on the meaning we attach to a particular behavior.

  • a) Attribution

17) ______ is the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others.

  • b) Fundamental attribution error.

18) When a person builds a general impression of an individual based on a single characteristic, it’s from the impact of:

  • c) The halo effect.

Part 3: True or False

  1. Attitude is a predisposition to react… True
  2. Effective attitude is related to the intention to behave… False
  3. Beliefs are seen as true… True
  4. Coworkers’ beliefs and subjective norms lead to… True
  5. Perception is a kinetic process… False
  6. Attribution theory is a key to performance… True
  7. A stereotype is a flexible generalization… False
  8. Perceived procedural justice is fairness… True

Part 4: Motivation

1) Motivation is a state:

  • b) Internal

2) In accordance with the hierarchy of human needs, if I meet my needs for esteem, then I have accomplished:

  • d) Self-realization.

3) Which other theory of motivation is much like ERG theory?

  • b) Maslow’s

4) Which of the following are strategies to motivate members of the company?

  • d) All

5) According to Herzberg’s theory, what factors influence the degree of job dissatisfaction?

  • c) Hygiene

6) _________ is a program that allows workers to complete their tasks during a workweek with a normal number of hours that they have scheduled.

  • b) Flextime.