Organizational Troubleshooting and Design
Organizational Troubleshooting
Systematic View of Problem Solving:
- Organizational structure influences the behavior of its members.
- Structure in human systems is subtle.
The policy of action (Concheta) influences perceptions, goals, and standards.
Levels of Explanation of Problems (Column):
- Global: Single, obvious.
- Systematic Structure: Description.
- Behavior Patterns: Types of explanation and generous action, response, reactive.
Troubleshooting Steps:
- Compose the fault.
- Prevention.
- Anticipation.
- Identify the root cause of system changes.
The Power of Denial: Give legitimacy, work on relationships, communicate effectively, and have a solid commitment.
Organizational Development
Organizational Design
- Definition of areas and levels.
- Compose what the organization should be.
- Organizational design is structurally a part of the business strategy, which is the desired future.
- The interactions between them and their various components.
- How roles and positions must be established.
- How the posts will be valued.
The Design Process has the Following Characteristics:
- Agile: Allow interaction of areas and levels.
- Avoid overlap and waste of resources through bureaucracy.
- Establish organizational levels and a few more interdependent structures.
- Allow every employee to feel important achievements.
- Maintain minimum desired job control.
Structure Design Areas:
- The production or processing of materials.
- Marketing of their products and services.
- Research and development of new products and services.
- Funding.
- Organizational development.
- Integrates personal development company.
Types of Structure
Direct Dependence and Indirect (Staff): Heads have direct bosses; the indirect chief shares a relationship of authority without being a technical supervisor.
Matrix Structure: Ensures better representativeness of all employees in organizational decisions.
Distribution of Roles in the Framework
Producer: Plays many roles in the organization to get expected results (sales, operations, customer service).
Administrator: Maintains controls, record keeping, reporting, and implements procedures (supervisor, auditors, administrator).
Creative: Responsible for new alternatives or innovation in the business (marketers, IT).
Integrator: Serves people who make up the organization, teaming to integrate work and train leadership styles.
Life Cycle of the Organization
(See chart)
Organizational Childhood: The organization must be very flexible and results-oriented.
- Characteristics to Consider:
- The organization should be designed to support production decisions.
- Establish small areas with the capacity for reorganization.
- Maintain few organizational levels.
- Ensure proposals and problems arrive as soon as possible.
Organizational Adolescence: Has certain rules.
Organizational Maturity: Is distinguished by an appropriate balance in structure.
- Sufficient concepts and procedures.
- Features: Keeping staff motivated by promoting teamwork and meeting achievements.
Excessive Bureaucracy: Rules and processes stifle institutional flexibility.
- Features: A high number of rules and criteria makes reactions slow to change. Thick manuals of policies and procedures are not consulted.
Mental Models: Are generalizations and assumptions, concepts, and beliefs that are rooted in the mind and allow us to explain and act on reality.
Responsibilities of the Organization
- Communicate the goals and strategies for the future.
- Create opportunities for growth.
- Give employees time to learn.
Responsibilities of Employees
- Know their potential.
- Must keep up.
- Balance specialist and generalist capacity.
- Have their options open.
Importance of the Job: Job Description
- Place employees in suitable positions.
- Equitably compensate employees.
- Create training plans and development.
- Meet the real needs of human resources in the enterprise.
Job Analysis and Responsibility: Determine any requirement and condition required to do the job properly.
Training and Development
- Train personnel in the tasks of the company.
- Improve material handling and equipment.
- Change the attitude of people to create satisfactory weather.
- Provide continuous personal development opportunities.
Performance Evaluation: Systematic appraisal of the performance of each person in his position.