Customer Relationship Management (CRM): A Deep Dive
Customer Relationship Management (CRM)
Customer Relationship Management (CRM) is a model for managing a company’s interactions with current and future customers. It blends operational processes, methodologies, and technologies to create two-way communication, enabling organizations to better understand and anticipate customer behavior and needs.
CRM Functions
Several key functions operate within the CRM framework:
- Sales
- Marketing
- Customer Service
- Technical Support
These functions work together, drawing
Read MoreCisco Router Configuration: Password, IPv4, IPv6, VLAN & SSH
Cisco Router Configuration
Remove Router Password
- Power off the router physically.
- Hold CTRL + Pause keys.
Rommon1>confreg 0x2142Rommon2>resetRouter>enableRouter#copy startup-config running-config
Change Passwords
(config)#config-register 0x2102(config)#exitRouter#copy running-config startup-configRouter#reload
Set Router Password
(config)#enable secret (password)(config)#line console 0(config-line)#password (password)(config-line)#login(config-line)#exit(config)#line vty 0 4(config-line)#password
SQL and Relational Algebra Queries: Examples and Solutions
SQL and Relational Algebra Queries
Problem 1. Consider the relational database defined below:
create table branch (
branch_name varchar ( 3 0 ) ,
branch_city varchar ( 3 0 ) ,
assets numeric ( 1 4 , 2 ) ,
primary key ( branch_name ) ) ;
create table customer (
customer_ID char ( 1 0 ) ,
customer_name varchar ( 3 0 ) not null ,
customer_city varchar ( 3 0 ) ,
primary key ( customer_ID ) ) ;
create table loan (
loan_number char ( 1 0 ) ,
branch_name varchar ( 3 0 ) ,
amount numeric ( 1 Read More
Key Economic & Business Terms: Definitions & Concepts
Economic & Business Terms: Definitions
Economic Community
An economic community is an organization of nations formed to promote the free movement of resources and products among its members and to create common economic policies.
Economic Model of Social Responsibility
The economic model of social responsibility is the view that society will benefit most when business is left alone to produce and market profitable products that society needs.
Embargo
An embargo is a complete halt to trading with a
Read MoreUnderstanding Earth’s Relief, Rock Formation, and Textures
Earth’s Relief and Landforms
The Earth’s surface exhibits diverse relief features.
Types of Relief
Relief areas can be emergent (above sea level) or submerged. Major relief features include:
- Mountain Ranges: Formed by the convergence of tectonic plates.
- Plains: Flat or gently undulating areas. Plateaus are elevated plains.
- Depressions: Areas lower than the surrounding terrain.
Rock Formation and the Rock Cycle
The Earth’s surface is composed of various rock types, including sedimentary rocks.
Sedimentary
Read MoreUnderstanding Spain’s Climate: Geographical & Thermodynamic Factors
Understanding Spain’s Climate: Geographical and Thermodynamic Factors
Geographical Factors
Geographic factors explaining the Spanish climates are:
Latitude
The latitude of Spain, in the Northern Hemisphere temperate zone, determines the existence of two distinct seasons (summer and winter), separated by two transitional seasons (spring and fall).
Situation
The situation of the peninsula between two large bodies of water of different thermal characteristics (the Atlantic Ocean and Mediterranean Sea) and
Read MorePersuasive Communication and Roman Rhetoric
Unit 1: Defining Persuasive Communication
Persuasive Communication Defined: The art of effective or persuasive speaking or writing, especially the exploitation of figures of speech and other compositional techniques. (arte de bien decir, to give written or spoken language enough effectiveness to delight, persuade, or move).
- To reach a definition, some authors distinguish between communication of facts or realities and communication of contentious issues.
- It is the traditional Aristotelian distinction
Rise and Fall of Federalists: Shaping the Early American Nation
The Rise and Fall of Federalists: Shaping the Early American Nation
Origins of Division (1790s)
During the administrations of George Washington and John Adams, a significant division emerged between Federalists and Republicans. This division stemmed from differing views on the role of the people, the ideal society, and the balance of governmental power.
Key Differences:
- View of the People: Federalists believed the general populace was not to be trusted, while Republicans championed the idea of a trustworthy
Nietzsche’s Philosophy: Vitalism, Art, and Critique
Nietzsche represents a critique of rationalism and idealism from a new perspective with two facets:
- A negative side: criticism of the main concepts and values that have traditionally served to explain the world in Western culture.
- A positive side: the attempt to understand and explain life as the deep background of what unfolds. Hence, his philosophy is known as vitalism.
Tragic View of Life
The Birth of Tragedy in the Spirit of Music outlines the key themes of Nietzsche’s philosophy. He describes life
Read MoreDavid Hume’s Empiricism: Knowledge, Self, and Causation
Hume’s Philosophy Contrasted with Plato
Hume’s philosophy stands in opposition to Plato’s. Hume, an empiricist, believed that knowledge originates solely from sensory experience, aiming to combat abstract beliefs or superstitions, such as the concept of God. Therefore, according to Hume, we cannot gain knowledge beyond sensory experience. This contrasts sharply with Plato, who posited an ideal, perfect world (the World of Forms or Ideas) accessible through reason, where true knowledge resides.
Furthermore,
Read More