Strategic Business Planning and Decision-Making

Item 2: Planning Elements

Planning is a reflective activity for action. It attempts to bridge the current situation and a desired future state.

  • Mission or Purpose: Explains the basic purpose and identifies the role of the business in society.
  • Aims and Objectives: These are for specific purposes, explaining what the subject wants to achieve in a given time.
  • Strategies: A program of action that reflects a global concept designed for the operation of the organization.
  • Policies: These are guidelines that guide the manager in decision-making and often reflect the value system, managerial philosophy, and culture of an organization.
  • Procedures: A chronological sequence of actions necessary to operate with structured problems.
  • Rules: These instructions dictate whether or not a particular course of action should be taken.
  • Programs: A plan in which specific objectives are realized, including tasks, strategies, and policies.
  • Budget: An expression in monetary terms of a plan or program.

Stages of Planning

  1. Awareness of the Problem: Perceiving the need to act in response to a problem, risk, threat, or opportunity.
  2. Setting Objectives: Defining the situation the company wants to reach.
  3. Analysis of Contingency: This necessitates a detailed study of the circumstances of both the external and internal environment.
  4. Definition of Alternative Lines: To achieve any goal, there are usually several alternatives.
  5. Evaluation: This involves analyzing the strengths and weaknesses of each alternative.
  6. Implementation: Putting the plan into action to achieve the objectives.
  7. Derived Plans: Providing the necessary resources in the required quantity and quality over time.
  8. Budgeting: Translating plans into numerical terms.

Planning Dimensions

  1. According to Time Extension: Long-term, Medium-term, Short-term.
  2. According to the Affected Area of Activity: Global plans, Functional plans.
  3. Characteristics of the Plans: Simplicity, Complexity, Quantitative, Qualitative, Strategic, Tactical, Public confidence.

Item 3: Concept and Typology of Foresight

The concept of prevention is closely related to planning.

  • Planning: Setting goals and developing means for their achievement.
  • Forecast: Predicting environmental events that may be relevant to achieving objectives. Forecasting becomes more complex with uncontrollable factors.

Typology: Commercial area, Production, Personnel, Financial.

Methods or Techniques of Forecasting:

  • Qualitative Methods: Focus on purchase intent, executive opinion, the Delphi method.
  • Quantitative Methods: Time series analysis and forecasting, sales in the last pilot area, moving averages.

Planning and Strategic Management

Item 4: Business Objectives

Concept: These include values, mission or purpose, targets, restraint, and responsibility.

Hierarchy of Objectives: Mission and purpose, Strategic objectives, Functional objectives, Individual objectives.

System of Multiple Targets

Tension and Conflict Between Objectives:

Three points can be made:

  1. The existence of a single business objective: obtaining maximum profit.
  2. The existence of multiple business objectives.
  3. The relativity of objective formulations varies according to three factors: type of business, historical context, and power structure.

Setting Goals:

  1. Maximum Benefit: Both short-term and long-term.
  2. Growth and Market Power: Strengthening the company’s position in the market.
  3. Stability and Adaptability in the Environment: This implies the need for the company to modify its conditions depending on the environment.
  4. Social: Acting as a social agent and integrating into society as a whole.

Management by Objectives

A method that links organizational objectives to the personal development of managers and the company’s need to achieve profit maximization.

Benefits:

  • Improved communication and understanding of objectives.
  • Objectification when establishing criteria for management performance measures.
  • Improved individual work planning and global business planning.
  • Improved performance and increased motivation.
  • Improved coordination between departments.
  • More rigorous control of employees.

Disadvantages:

  • Failure to convey the philosophy of Management by Objectives.
  • Deficiencies in providing managers with rules for setting goals.
  • Difficulty setting nuanced targets.
  • Inflexibility.

Item 5: Stages of the Decision Process

Problem definition, Analysis of available information, Alternative solutions to the problem, Selection of the decision, Implementation of the selected alternative.

Item 6: Systems of Organization – Bureaucracy and Adhocracy

Bureaucracy: The system that best responds to the concept of a highly organized organization. Authority, responsibility, and tasks are set by default.

Types:

  • Machine Bureaucracy: Applies to organizations where the workflow is routine and operating methods are standard.
  • Professional Bureaucracy: Workflow is so complex that it requires qualified experts selected independently for task execution.

Adhocracy: An organizational system that is poorly mechanistic, and the degree of standardization is minimal, in contrast to bureaucracy. The coordination mechanism is mutual adaptation. The aim is to promote cooperation.

Types:

  • Operating Adhocracy: Innovates and solves problems posed by customers.
  • Administrative Adhocracy: Unlike the former, it is part of a larger organization.