Strategic Business Planning and Decision-Making
Item 2: Planning Elements
Planning is a reflective activity for action. It attempts to bridge the current situation and a desired future state.
- Mission or Purpose: Explains the basic purpose and identifies the role of the business in society.
- Aims and Objectives: These are for specific purposes, explaining what the subject wants to achieve in a given time.
- Strategies: A program of action that reflects a global concept designed for the operation of the organization.
- Policies: These are guidelines that guide the manager in decision-making and often reflect the value system, managerial philosophy, and culture of an organization.
- Procedures: A chronological sequence of actions necessary to operate with structured problems.
- Rules: These instructions dictate whether or not a particular course of action should be taken.
- Programs: A plan in which specific objectives are realized, including tasks, strategies, and policies.
- Budget: An expression in monetary terms of a plan or program.
Stages of Planning
- Awareness of the Problem: Perceiving the need to act in response to a problem, risk, threat, or opportunity.
- Setting Objectives: Defining the situation the company wants to reach.
- Analysis of Contingency: This necessitates a detailed study of the circumstances of both the external and internal environment.
- Definition of Alternative Lines: To achieve any goal, there are usually several alternatives.
- Evaluation: This involves analyzing the strengths and weaknesses of each alternative.
- Implementation: Putting the plan into action to achieve the objectives.
- Derived Plans: Providing the necessary resources in the required quantity and quality over time.
- Budgeting: Translating plans into numerical terms.
Planning Dimensions
- According to Time Extension: Long-term, Medium-term, Short-term.
- According to the Affected Area of Activity: Global plans, Functional plans.
- Characteristics of the Plans: Simplicity, Complexity, Quantitative, Qualitative, Strategic, Tactical, Public confidence.
Item 3: Concept and Typology of Foresight
The concept of prevention is closely related to planning.
- Planning: Setting goals and developing means for their achievement.
- Forecast: Predicting environmental events that may be relevant to achieving objectives. Forecasting becomes more complex with uncontrollable factors.
Typology: Commercial area, Production, Personnel, Financial.
Methods or Techniques of Forecasting:
- Qualitative Methods: Focus on purchase intent, executive opinion, the Delphi method.
- Quantitative Methods: Time series analysis and forecasting, sales in the last pilot area, moving averages.
Planning and Strategic Management
Item 4: Business Objectives
Concept: These include values, mission or purpose, targets, restraint, and responsibility.
Hierarchy of Objectives: Mission and purpose, Strategic objectives, Functional objectives, Individual objectives.
System of Multiple Targets
Tension and Conflict Between Objectives:
Three points can be made:
- The existence of a single business objective: obtaining maximum profit.
- The existence of multiple business objectives.
- The relativity of objective formulations varies according to three factors: type of business, historical context, and power structure.
Setting Goals:
- Maximum Benefit: Both short-term and long-term.
- Growth and Market Power: Strengthening the company’s position in the market.
- Stability and Adaptability in the Environment: This implies the need for the company to modify its conditions depending on the environment.
- Social: Acting as a social agent and integrating into society as a whole.
Management by Objectives
A method that links organizational objectives to the personal development of managers and the company’s need to achieve profit maximization.
Benefits:
- Improved communication and understanding of objectives.
- Objectification when establishing criteria for management performance measures.
- Improved individual work planning and global business planning.
- Improved performance and increased motivation.
- Improved coordination between departments.
- More rigorous control of employees.
Disadvantages:
- Failure to convey the philosophy of Management by Objectives.
- Deficiencies in providing managers with rules for setting goals.
- Difficulty setting nuanced targets.
- Inflexibility.
Item 5: Stages of the Decision Process
Problem definition, Analysis of available information, Alternative solutions to the problem, Selection of the decision, Implementation of the selected alternative.
Item 6: Systems of Organization – Bureaucracy and Adhocracy
Bureaucracy: The system that best responds to the concept of a highly organized organization. Authority, responsibility, and tasks are set by default.
Types:
- Machine Bureaucracy: Applies to organizations where the workflow is routine and operating methods are standard.
- Professional Bureaucracy: Workflow is so complex that it requires qualified experts selected independently for task execution.
Adhocracy: An organizational system that is poorly mechanistic, and the degree of standardization is minimal, in contrast to bureaucracy. The coordination mechanism is mutual adaptation. The aim is to promote cooperation.
Types:
- Operating Adhocracy: Innovates and solves problems posed by customers.
- Administrative Adhocracy: Unlike the former, it is part of a larger organization.