Business Communication Samples: Emails and Promotional Materials
Email Sample 1: Urgent Shipping Delay Complaint
Subject: Our Shipment to Singapore – 2891/53
To: Maggie Tyler
From: Tim Gilbert, Head of Shipping, Whizz Electronics
Dear Mrs. Tyler,
As you know, your company arranged the shipping of one container from Harwich to Singapore for our company. According to the shipping documents, the container was sent on June 7th on the vessel Valiant. The Estimated Time of Arrival (ETA) in the port of discharge was July 19th. However, it is now July 22nd, and our clients
Read MoreMastering Professional and Casual Job Announcement Emails
Professional Email: Announcing a New Job Role
Subject: Exciting News – New Job Opportunity
Dear Jonathan,
I hope this email finds you well. I wanted to take a moment to share some exciting professional news with you. I have recently accepted a position as Marketing Director at a leading tech company headquartered downtown. It’s a big step forward in my career, and I’m thrilled about the opportunity to lead the department and introduce new plans for digital and traditional marketing strategies.
Read MoreEssential English Verb Tenses and Modal Verbs Reference
English Verb Tenses: Structures and Time Markers
Present Simple
Used for habits, facts, and scheduled events.
Common Time Expressions (Adverbs of Frequency)
- ALWAYS, USUALLY, GENERALLY, REGULARLY, OCCASIONALLY, FREQUENTLY, OFTEN, SOMETIMES, RARELY, SELDOM, NEVER.
- AT 1 O’CLOCK, AT NIGHT, IN THE MORNING, ON FRIDAYS, EVERY WEEK, ONCE A MONTH, HOW OFTEN…?
Present Continuous
Structure: (AM/IS/ARE + V-ING)
Example: AM SINGING / AM NOT SINGING / AM I SINGING?
Time Markers
- NOW, RIGHT NOW, AT THE MOMENT, AT PRESENT,
Advanced English Grammar Practice: Connectors, Modals, and Formal Language
1. Using Conjunctions and Connectors
Complete the sentences using because, so, such, or because of:
- I’m not buying it because it’s too expensive.
- I was lost, so I bought a street map.
- We couldn’t get into the factory because of the [missing context].
- They’ve got such a lot of money, they don’t know what to do.
- She didn’t get the job because of her [missing context].
- She worked so hard that she made herself ill.
- Because the economy in this country is expanding, many [missing context].
- Foreign investment
Business Correspondence Templates and Examples
1. E-mail Introducing Yourself
To: All employees
From: Lorena Camara
Subject: Nice to meet you
Hello everyone,
My name is Lorena Cámara, and I am the new administrative assistant. I’m 19 years old, and I’m originally from Cornwall. My previous job was with an engineering company near London. I’m looking forward to meeting you all and working with you.
Best wishes,
Lorena
2. E-mail Providing Directions to a Meeting
To: Mr Sanz
From: Lorena Camara
Subject: Meeting – 23rd September
Dear Mr Sanz,
I’d like to
Everyday Conversations: Situations and Stories
Everyday Situations and Dialogues
Why Didn’t You Go Out Yesterday?
Why didn’t you go out yesterday? Well, I wanted to go to the beach, but the weather was really foul: it was cloudy and cold.
Party Crowd and Drink Shortage
How many people were there at the party? Too many, I’m afraid. There weren’t any drinks for everybody, can you imagine?
Lost and Found Concert Tickets
Yesterday I bought two tickets for tonight’s concert, but I lost them. Take it easy, I found them on the nightstand table.