Formal Complaints: Plumbing, Hotel, and Laptop
Formal Complaint Regarding Plumbing Services
Dear Sir or Madam,
I am writing to complain about the plumbing services provided by your technicians on May 8th. I had previously contacted you on May 6th to request a repair for a plugged pipe in my kitchen. An appointment was scheduled for May 8th at 11:00 AM.
Your technicians, Jack and Andrew, arrived at 1:00 PM, two hours late. They attributed their lateness to a “complication” with a previous appointment, but I received no prior notification of this
Business English Exercises: Modal Verbs and Vocabulary
Modal Verbs Practice
1. Underline the correct modal verb in brackets.
- The government says companies (have to / should) follow certain rules when advertising.
- You (mustn’t / don’t have to) say your product does something that it doesn’t.
- I don’t think you (should / need to) ignore the student market because they are your future customers.
- You (don’t have to / mustn’t) work late because George said he can if you don’t want to.
- They cancelled the meeting so we (shouldn’t / don’t need to) go.
- They (don’t need
Negative Simple Present Sentences: Examples
50 Examples of Negative Simple Present Sentences
1. She does not read the newspaper every day. (Ella no lee el periódico cada día)
2. We do not come to school by bus. (Nosotros no vamos a la escuela en autobús)
3. You do not work very hard. (Tú no trabajas muy duro)
4. She does not like to sit in the sun. (A ella no le gusta sentarse en el sol)
5. We do not play in the park every day. (Nosotros no jugamos en el parque cada día)
6. He does not watch his son in the park. (Él no observa a su hijo en
Read MoreVocabulary for Social Issues and Professions
(TEMA 4)
- Neighbourhood – Barrio
- Welfare state – Estado de bienestar
- Poverty – Pobreza
- Laws – Leyes
- Tolerance – Tolerancia
- Hand over – Entregar
- Set off – Explotar
- Spring up – Brotará
- Appoint – Nombrar
- Wise – Sabio
- Employment – Empleo
- Healthcare – Cuidado de la salud
- Taxation – Impuestos
- Citizen – Ciudadano
- Membership – Afiliación
- Ownership – Propiedad
- Slavery – Esclavitud
- Come up against – Chocarse
- Arson – Incendio provocado
- Charge – Cargo
- Burglary – Robo con fractura
- Commit – Cometer
- Underage drinking – Beber alcohol
Essential Office Vocabulary: Actions, Directions, and More
Essential Office Vocabulary
Actions
- Assistant – Assistente
- Be in charge of – Estar a cargo de
- Describe – Describir
- Develop – Desarrollar
- Sell – Vender
- Explain how to use – Explicar como utilizar
- Hire – Alquiler
Around the Office
- Car park – Parking
- Cafeteria – Cafeteria
- Lobby – Vestíbulo
- Conference room – Sala de conferencia
- Ground floor – Planta subterránea
- Kitchen – Cocina
- Maintenance – Mantenimiento
- Reception – Recepción
- Stockroom / Warehouse – Almacén
- Toilet – Lavabo
- Top floor – Planta alta
Giving Directions
- At
Boost Your English: Vocabulary, Grammar, and Conversation
Describing People
- A person who works a lot is hard-working.
- A person who is not afraid is brave.
- A person who is optimistic is also positive.
- A person who likes to give things to others is generous.
- A person who likes to do things on his/her own is independent.
- A person who tells other people what they have to do is bossy.
- A person who likes rules and discipline is strict.
- A person who works hard to reach their objectives is determined.
- A person who expects a lot from others is demanding.
- A person who is