Fundamentals of Global Marketing and International Business

Starbucks’ Global Growth Strategies

  • Market Penetration: Starbucks built customer loyalty in the U.S. with its rewards program and smartphone payment app.
  • Market Development: Starbucks entered the Indian market through an alliance with the Tata Group.
  • Product Development: The company created VIA, a new instant coffee brand for home and office use. Following its success in the U.S., it was launched in Great Britain, Japan, South Korea, and other Asian countries.
  • Product Diversification: In 2011, Starbucks
Read More

Essential Management Concepts: Functions, Motivation, and Operations

Functions of Management

Management involves four core functions (Planning, Organizing, Leading, and Controlling) necessary to achieve organizational goals.

Planning

Setting performance objectives and deciding how to achieve them.

  • Advantages: Clarifies objectives and resource needs; serves as the first step in goal attainment.
  • Implementation: Developing short-term, long-term, and operational plans.

Controlling

Measuring performance and taking action to ensure desired results.

  • Advantages: Facilitates performance
Read More

Fundamental Principles of Marketing: Strategy and Management

Key Features of Modern Marketing

The definitions above highlight the following features:

  1. Business Process: Marketing is a continuous business process undertaken to earn profit from the buying and selling of goods and services.
  2. Customer-Driven: In this process, goods and services are provided according to customer demand.
  3. Comprehensive Scope: The process is not merely related to buying and selling. It includes all activities required to deliver goods from producers to the end customer.
  4. Satisfaction-Oriented:
Read More

Glovo’s Rise: Business Model, SWOT, and Future Strategy

Glovo: A Spanish Startup’s On-Demand Revolution

Imagine you’re at home, craving your favorite meal, needing groceries, or perhaps a last-minute gift. What if you could have it all delivered to your doorstep in under an hour? That’s the convenience Glovo offers. It’s not just a food delivery app but a comprehensive on-demand lifestyle platform.

This analysis covers how Glovo operates, the problems it addresses, its business model, and the challenges and opportunities it faces.

The Market Gap in Urban

Read More

Integrating Ethics and Sustainability in Modern Business Strategy

Class 29: Patagonia’s Values-Driven Strategy

Access Class Materials

1. Patagonia’s Ownership Structure and Strategic Influence

In 2022, Patagonia restructured its ownership to ensure the company’s mission-driven strategy would outlive its founder:

  • 100% of voting stock was transferred to the Patagonia Purpose Trust:
    • Holds 2% of total stock, but all decision-making power.
    • Controlled by the Chouinard family and close advisors.
    • Ensures the company stays true to its environmental mission.
  • 100% of nonvoting
Read More

Operations Management Performance Measurement and Analytics

Measuring Performance in Operations Management (MGMT270)

This topic covers key concepts in measuring performance within operations management (OM).

Learning Objectives

  • Describe the types of measures used for decision making. (LO 3-1)
  • Explain the use of analytics in OM and how internal and external measures are related. (LO 3-2)
  • Explain how to design a good performance measurement system. (LO 3-3)
  • Describe four models of organizational performance. (LO 3-4)

LO 3-1: Types of Measures for Decision Making

Measurement

Read More