ACE Management & OB Core Concepts Summary

Posted by on Feb 24, 2026 in Business Administration and Management (BAM) | 0 comments

ACE-LEVEL MANAGING ORGANIZATIONS CHEAP SHEET (Lessons 01–08 + Cases + Presentations)

MANAGEMENT + OB BASICS

Management Fundamentals

  • Management: Achieving organizational goals through other people/resources.
  • Must balance Effectiveness (reaching the right goals/outcomes) and Efficiency (using time/money/effort well).

The Four Functions (POLC)

  1. Planning: Set goals + choose actions.
  2. Organizing: Design structure + allocate tasks/resources.
  3. Leading: Motivate/communicate/influence.
  4. Controlling: Measure results
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E‑Commerce Types, Payments, UX and Social Media Strategies

Posted by on Feb 23, 2026 in Business Administration and Management (BAM) | 0 comments

E‑commerce: Definition and Purpose

E‑COMMERCE

Commercial transactions conducted electronically on the Internet.

E‑Commerce Types

  • B2C: The exchange of products, information, or services between a business and consumers in a retail relationship. Transactions are conducted directly between a company and consumers who are the end users of its products, services, or information.
  • B2B: Exchange between businesses. Advantages: improved operations, reduced costs, and increased productivity.
  • B2B2C: Example:
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Handling Objections: Budget, Priority, and Risk

Posted by on Feb 23, 2026 in Business Administration and Management (BAM) | 0 comments

d.5. Budget Objection – “We don’t have budget for this right now”

Reckon & Differ
“I completely understand—budgets are tight, and every investment has to be justified.”

Deep & Amplify
“What many partners discover is that ethical sportswear isn’t an extra cost, but a smarter allocation. Durable quality reduces replacement cycles, and sustainability-driven products often support premium positioning, higher perceived value, and stronger customer loyalty.”

Exploit Agreements
“If

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Sociotechnical Systems Versus Technological Determinism

Posted by on Feb 22, 2026 in Business Administration and Management (BAM) | 0 comments

Topic 1: Sociotechnical Perspective Versus Tool View

The sociotechnical perspective (Irvine School/Rob Kling) holds that technology and society mutually constitute each other as inseparable phenomena—tech shapes society AND society shapes tech simultaneously and continuously (bi-directional, not one-way).

This rejects the tool view (Introna 2006), which wrongly treats technology as a neutral, objective artifact separate from society where only humans have agency (anthropocentric). Introna argues

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Effective Leadership Principles and Quality Management

Posted by on Feb 21, 2026 in Business Administration and Management (BAM) | 0 comments

1) Definition of Leadership

A leader is one who instills purpose, not one who controls by brute force. A leader strengthens and inspires followers to accomplish shared goals. Leaders shape and promote the organization’s values.

Characteristics of Quality Leaders:

  1. They give priority attention to external and internal customers and their needs. Leaders place themselves in the customers’ shoes and service their needs from that perspective.
  2. They empower, rather than control, subordinates. Leaders have trust
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PMBOK Project Management Standards and Practices

Posted by on Feb 21, 2026 in Business Administration and Management (BAM) | 0 comments

PMBOK Definition and Components

PMBOK document published by the Project Management Institute (PMI) includes traditional and emerging good practices. It helps firms build policy, procedure, rules, and tools & techniques for managing projects. It describes the knowledge required in the project manager profession. The project manager tailors and applies PMBOK knowledge to each project.

Components

Project life cycle: Project phases from start to completion (flexible and independent of the product life

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