Understanding Group Dynamics and Leadership
Hidden Agendas in Groups
Hidden agendas are interests or targets that cannot be openly discussed, often being unmentionable. They can stem from grudges, resentments, ambitions, revenge, prejudice, or desires contrary to the group’s objectives or rules.
Leadership vs. Management
Leadership involves influencing people’s behavior to achieve specific objectives. Management, on the other hand, is about planning, organizing, facilitating, staffing, and controlling subordinates’ activities.
Formal vs. Informal
Read MoreCustomer Satisfaction: Attributes and CRM
Global Product
Global product includes everything the organization does and contributes to the satisfaction, or not, of the customer’s requirements.
Attributes: Hygiene
Hygiene attributes are expected to be part of the essential product. The lack of hygiene attributes can cause customer dissatisfaction. This can be predicated in relation to a range of activities nearby called customer delivery processes (credibility, reliability, accessibility, tangibles, security).
Attributes: Satisfiers
Satisfier attributes
Read MoreSolar & Wind Energy Potential in Spain
Solar Energy in Spain
Solar energy is a renewable resource with great potential and minimal environmental impact. It’s inexhaustible on a human scale and is not subject to daily and seasonal cycles. Spain, with its high degree of solar irradiance, can significantly increase solar energy production. The wealthiest areas for solar energy are the Mediterranean coastline, the southern plateau, and Andalusia.
Wind Energy
Wind energy, produced by wind, has been used since ancient times to power boats, pump
Read MoreTemporary Incapacity, Retirement, and Unemployment Benefits
Temporary Incapacity: Cash Benefits
Cash benefits for temporary disability are designed to cover the loss of income that occurs when a worker, due to illness or accident, is temporarily unable to work and requires medical care. This applies to the following situations:
- Common or occupational disease
- Accidents
Duration of Temporary Incapacity Benefit
The maximum subsidy period is 12 months. A worker who disagrees with the discharge assessment may apply to the medical inspection. This period can be extended
Read MoreEthical Practices and Lean Production: Primark & Nestlé
Primark: Ethical Practices
Primark
What Does “Being Ethical” Mean for Primark?
Being ethical means doing the right thing. For example, ethical companies provide fair working conditions for their employees and build fair relationships with suppliers. For Primark, acting ethically means:
- Taking care of its people
- Being a good neighbor
- Respecting human rights
- Engaging with its stakeholders
What is a Stakeholder?
All businesses depend on a variety of stakeholders. Some stakeholders are internal to the business,
Read MoreBusiness Environment and Company Elements
Specific Environment of a Company
- Suppliers: Businesses need inputs for their production process.
- Customer: Recipients of goods and services provided by the company.
- Competition: (No description provided)
- Financial Institutions: The most common are banks that lend money to companies in exchange for interest.
- Government: Municipalities. To open a new facility, it is necessary to apply for a license.
- Labor Market:
- Labor Costs: They are a major source of the company’s costs.
- Qualification: This is important