EU Social Rights: Child Protection, Education, and Migration

One of the most important principles of the European Pillar of Social Rights is dedicated to minors. Specifically, it is the principle of Child Care and Support. It states that: “Children have the right to quality and affordable early childhood education and care. Children have the right to be protected from poverty. Children from disadvantaged backgrounds have the right to special measures to promote equal opportunities”.

Youth Policy and EU Strategy

Youth is a national policy, and harmonization

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Mastering Service Quality & Customer Experience

Characteristics of Services

  • Intangibility: Services cannot be seen, touched, or stored before they are delivered. Customers cannot evaluate a service in advance, making trust, brand reputation, and testimonials very important. Example: You cannot “see” legal advice before receiving it.
  • Inseparability: Services are produced and consumed simultaneously. The provider is often part of the service, meaning employee behavior and customer interaction are critical. Example: A haircut requires the customer
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Group Dynamics: Formation, Types, and Cohesion Principles

Defining a Group

A group consists of a plurality of interrelated individuals, each performing a particular role, working towards common goals, and interacting to varying degrees according to a set of established guidelines.

Classifications of Groups

Groups can be classified according to various criteria:

Group Types by General Criteria

  • The Crowd: Typically more than 50 individuals with little connection between them, and often with unclear objectives.
  • The Band: Composed of a few individuals where similarity
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Business Acumen: Sales, Startups, & Modern Logistics

Business Operations & Payment Status

  • The order has just been delivered.

The order has already been delivered.

Have these invoices already been paid?

These invoices have just been paid.

These invoices have already been paid.

Innovations in Logistics: Autonomous Vehicles

  • A self-driving lorry has already been designed by ZF, the German car parts maker.

New technology that has been developed for lorries in recent years hasn’t been developed yet.

In a self-driving lorry, the driver can usually rest while

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Understanding Business & Marketing Strategies

Business Evolution & Marketing Approaches

Commercial activity serves as the nexus between businesses and the market, aiming to meet consumer needs. The marketing function enables companies to maintain contact with consumers, identify their needs, and produce goods that facilitate mutually beneficial exchanges. Historically, firms have reoriented their strategies based on four primary approaches: product, sales, marketing, and social marketing.

Product Focus

Companies adopting this approach concentrate

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European Union Employment and Social Policies

Due to the unequal results across countries regarding the European Employment Strategy, in 2005, efforts focused on National Plans of Action (NPAs) to boost job creation, improve quality, and enhance coordination of labor market policies.

The European Employment Observatory (established 1982), working with national governments and the European Commission’s Directorate-General for Employment, Social Affairs and Equal Opportunities, compiled information on employment policies through two networks:

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