Essential Marketing and Pricing Frameworks

Price Elasticity of Demand (PED)

Formula:

Price Elasticity of Demand = % Change in Quantity Demanded / % Change in Price

  • Elastic (> 1): Consumers are sensitive to price changes.
  • Inelastic (< 1): Consumers are less responsive to price changes.

Strategies to Make Demand Inelastic

  • Differentiating the product.
  • Building strong brand loyalty.

Elasticity and Product Types

  • Luxury Goods: High elasticity (flatter demand curve).
  • Normal Goods: Lower elasticity (steeper demand curve).
  • Perfectly Elastic Goods: Horizontal
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Essential Concepts in Digital Marketing Strategy

Digital Media and Community Management Roles

RSS Syndication

RSS TCVN is a syndication mechanism that allows an RSS user to receive news updates.

What is a Podcast?

A podcast is a digital audio or video file or recording, usually part of a themed series, that can be downloaded from a website to a media player or computer.

Community Manager Role and Skills

A Community Manager is a person who unites a community of web users, oversees discussions while upholding brand values, and provides information, editorial

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Mastering Customer Relationship Management: Strategies & Analytics

Seven Core Customer Management Strategies

Customer Management Strategies help businesses build and grow strong relationships with their customers to boost satisfaction, loyalty, and profits.

🔑 1. Customer Acquisition

Get new customers through ads, promotions, or referrals. Why? Every business needs fresh customers to grow.

🔑 2. Customer Retention

Keep current customers happy and loyal with great service and rewards. Why? It’s cheaper to keep a customer than find a new one.

🔑 3. Customer Development

Increase

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Supply Chain & Inventory Management Key Terms

Understanding essential terminology is crucial for effective supply chain and inventory management. This resource defines key concepts for businesses aiming to optimize operations and enhance efficiency.

Inventory Turnover

An indication of inventory efficiency, calculated by dividing the cost of goods sold by the average inventory.

Supply Chain Management (SCM)

The coordination of all supply activities of an organization, from its suppliers and partners to its customers.

Upstream Supply Chain

Transactions

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Understanding Business Intelligence, Big Data, and Analytics

Business Intelligence Fundamentals

What is Business Intelligence?

Business Intelligence (BI) refers to the technologies, strategies, and practices used to collect, integrate, analyze, and present business information to support decision-making.

How BI Works

BI works by gathering data from multiple sources, processing it into meaningful insights, and presenting it through reports, dashboards, and visualizations to help businesses make informed decisions.

Core Components of BI

  • Data Collection: Gathering
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E-commerce Benefits, Consumer Behavior, and Sales Success Strategies

Top 10 E-commerce Advantages for Consumers

E-commerce offers numerous benefits that enhance the shopping experience. Here are the main advantages for consumers:

  1. Convenience

    Shop anytime, anywhere, with 24/7 access. There’s no need to travel, stand in queues, or carry heavy bags.

  2. Wider Product Choice

    Gain access to products from different brands, sellers, or even countries. It’s easier to compare features and prices across various options.

  3. Better Prices and Discounts

    Benefit from frequent online sales,

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