Customer Connection Shifts and Digital Attribution Models

Shifts Toward the Connected Customer

The modern market is defined by fundamental shifts in how businesses connect with their audience:

  • Exclusive to Inclusive

    Focus on innovation and diversity, mass markets, and social media as a redefinition of how people interact.

  • Vertical to Horizontal

    Emphasizing open innovation, ecosystem business models, and branding based on shared value.

  • Individual to Social

    Most personal purchase decisions are now social decisions, leading to a lack of control over marketing communication

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Mixo vs. Segundo Plato: Automation and Social Impact in Food Tech

Mixo: Automated Beverage Service

Mixo is a startup founded in 2020 by Uruguayan entrepreneur Martín Cohen, based in Barcelona, Spain. The company has developed an innovative self-service machine designed to prepare and serve mixed alcoholic beverages, such as gin and tonics or rum and colas, in under 30 seconds.

Key Features of Mixo

  • Efficiency: The machine addresses the common issue of long queues at bars and nightclubs by delivering drinks rapidly, enhancing customer satisfaction and increasing sales
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Essential Digital Marketing Pillars for Traffic Generation

Unit 1: Inbound Marketing Fundamentals

Inbound Marketing focuses on attracting visitors naturally by offering valuable content that educates or solves user problems. Instead of interruptive advertising, this methodology builds trust and fosters long-term relationships. The process follows four key stages:

  • Attract: Drawing in the right audience.
  • Convert: Turning visitors into leads.
  • Close: Transforming leads into customers.
  • Delight: Making customers promoters of the brand.

Inbound Marketing helps XXX attract

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Digital Marketing Core Concepts: From Web 1.0 to Modern KPIs

The Digital Economy and Web Evolution

Characteristics of the Digital Economy

The digital economy is characterized by the complete digitization of the value chain.

The Concept of Datification

Datification is the generation of data from all digital activities.

The Driver of New Value Ecosystems

Consumers drive the creation of new value ecosystems in the digital economy.

Defining Web 1.0

Web 1.0 is defined by static and one-way communication websites.

Defining Web 2.0

Web 2.0 is defined by two-way communication

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Organizational Behavior: Challenges, Opportunities, and Impact

Unit 1 – Question 1

Q1. Define Organisational Behaviour (OB). What are the various challenges and opportunities faced by OB managers? How does OB help in dealing with these challenges? Explain with help of examples.

In today’s rapidly changing business world, understanding human behaviour at work has become essential for every manager. Organisational Behaviour (OB) is the study that focuses on understanding, predicting, and influencing the behaviour of individuals and groups in an organisation.

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Maximizing Product Appeal Through Strategic Packaging Design

Packaging for Transport and Sales Success

A good packaging helps our products arrive intact at the point of sale. If packaging is strong, resistant, and safe, it will help ensure that our product doesn’t suffer damage and will also attract the client’s attention. When you see beautiful packaging, your focus is on that product, and the others (the competition) cease to exist. Thanks to good packaging, consumers remember your brand and your product because it is the first thing they see when they go

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