Essential Concepts in Organizational Behavior and Management
Organizational Behavior and Management Fundamentals
Organizational Behavior (OB) studies how people think, feel, and act in organizations.
OB uses models to simplify reality, analyzing independent (cause) and dependent (effect) variables to explain behavior.
Management: Art, Science, and Context
- Management is not an exact science; it blends social science, art, and craft.
- There is no single best way to manage; outcomes vary depending on context, people, and situations.
Leadership vs. Management
- Leadership
Organizational Behavior: Key Concepts, Personality, and Ethics
An Organization is a consciously coordinated social unit, made up of a group of people who work together on common goals on a relatively continuous basis.
Key Factors Influencing Organizational Behavior
Individual Differences
People enter groups and organizations with certain characteristics that influence behavior. These include: Perception, Values, and Attitudes.
Job Satisfaction
(See definition under Key Job Attitudes)
Motivation
(See definitions under Types of Motivation)
Empowerment
Empowerment means
Understanding Workplace Dynamics and Employee Psychology
Workplace Values and Attitudes
Commitment Types (CAN)
Employee commitment can manifest in different ways:
- Continuance: Staying because leaving is too costly. Example: “I can’t afford to lose my benefits.”
- Affective: Staying because of emotional attachment. Example: “I love this company.”
- Normative: Staying out of obligation or a sense of duty. Example: “They trained me, I owe them.”
EVLN Model: Reactions to Dissatisfaction
The EVLN Model describes common employee reactions to workplace dissatisfaction:
Read MoreUnderstanding Workplace Dynamics: OB Principles
- Challenges and Opportunities in Organizational Behavior
In today’s workplace, there are many challenges and opportunities in the area of Organizational Behavior (OB). Understanding OB is more important than ever for managers, as organizations are changing at a much more rapid pace than historically seen.
- Responding to economic pressures
- Responding to globalization
- Managing workplace diversity
- Improving customer service
- Improving people skills
- Working in networked organizations
- Enhancing employee well-being
Essential Organizational Behaviour Concepts & Theories
Essential Organizational Behaviour Concepts
Class 2: Introduction to OB
Definition: The study of how individuals, groups, and structure affect behavior in organizations.
Foundations of OB:
- Multidisciplinary
- Contingency (it depends)
- Multiple levels (micro, meso, macro)
- Open systems
Workplace Challenges:
- Individual: Motivation, satisfaction
- Group: Diversity, conflict
- Organizational: Globalization, ethics, new technology
Class 3: Personality & Emotions
Big Five Personality Traits (CANOE):
- Conscientiousness
- Agreeableness
- Neuroticism
- Openness
Organizational Behavior Essentials: Trust, Justice, Teams, Culture, Influence
1. Trust, Justice, and Ethics in Organizations
Trust: Building Positive Workplace Relationships
Trust is the willingness to be vulnerable to a trustee based on positive expectations. It is crucial for effective workplace functioning.
Types of Trust:
- Disposition-based Trust: Rooted in an individual’s personality, reflecting a general propensity to trust others.
- Cognition-based Trust: Developed through rational assessment of a trustee’s:
- Ability: Competence and skills in a particular area.
- Benevolence: Belief