Operations Management: Strategies, Decision-Making, and Quality Control

Operations Management and Strategy

Operations refer to a function or system that transforms inputs into outputs of greater value. Operations Management (Ops Management) involves the design, operation, and implementation of productive systems. A Value Chain is a series of activities from supplier to consumer that adds value to a product.

Input → Transformation Process → Output

Evolution of Operations Management

  1. Craft Production: Handcrafting products for individual customers.
  2. Division of Labor: Dividing
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