Motivation Models, Leadership & Effectiveness Principles
Motivation Models
Maslow’s Hierarchy of Needs
This theory suggests individuals have levels of needs, requiring fundamental needs to be met before higher ones. Strength: Motivates individuals toward higher needs. Weakness: Doesn’t explain why individuals sometimes ignore lesser needs for higher ones.
Herzberg’s Two-Factor Theory
Closely related to Maslow’s theory, this suggests two factors govern behavior: those increasing satisfaction and hygiene factors, which don’t provide satisfaction but
Read MoreMeza Taung Che Ratu: A Historical Play
Meza Taung Che Ratu: A Historical Play
Meza Taung Che Ratu is a play written by Saya Zawgyi in the post-independence era of Myanmar. The play is divided into four acts, depicting a part of the life of Minister Lekkwe Thondara and the origin of the Meza Taung Che Ratu. It is a well-composed poem that highlights the storyline and plot.
Lekkwe Thondara, as a senior official, was responsible for closely supervising the young men and women in the palace according to the rules. One day, Aung Tin, a young
Quality and Sustainability in the Hospitality Industry
Quality Management in Hospitality
Total Quality Management (TQM)
TQM is a comprehensive approach to improving quality within an organization. This management philosophy focuses on long-term success through customer satisfaction. Key principles include:
- Customer Focus: Exceeding customer expectations.
- Continuous Improvement: Using the PDCA (Plan, Do, Check, Act) cycle.
- Total Employee Involvement: Encouraging responsibility for quality at all levels.
- Process-Centered Approach: Optimizing key processes.
- Integrated
E-Governance: Concepts, Evolution, Issues, and Applications
E-governance
- E-governance refers to the use of electronic communication technologies, such as the internet, to provide and improve government services, engage citizens in the democratic process, and increase government transparency and accountability.
- This can include online services for citizens, such as filing taxes or accessing government benefits, as well as communication and collaboration tools for government officials.
- The goal of e-governance is to improve the efficiency, effectiveness, and
Management Styles, Leadership, and Organizational Culture
Management Styles
- Country Club Management: Thoughtful attention to the needs of people, a comfortable, friendly organizational atmosphere, and work tempo.
- Team Management: Work accomplished by committed people; interdependence through a common stake in the organization’s purpose leads to relationships of trust.
- Middle-of-the-Road Management: Adequate performance is possible through balancing the necessity to get out work and maintaining the morale of people at a satisfactory level.
- Authority-Compliance
Airport Terminals: Design and Function
The terminal is the building that serves as a link between air and land transportation. It includes passenger treatment systems, baggage handling facilities for airlines, and service and shopping areas.
An airport can have one or many terminals and concourses, depending on the size of the airport, but they all serve the same functions. Inside the terminal building, passengers can buy tickets, transfer luggage, and go through security and immigration.
Terminal Types
Finger Pier Terminal
(Examples: Large