ERP and CRM: Key Differences and Top Vendors

What is ERP and Why is it Important?

Enterprise Resource Planning (ERP) refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations. By centralizing data and workflows, ERP systems provide real-time insights and improve operational efficiency.

Importance of ERP:

  • Streamlines Operations: ERP integrates various business processes, ensuring that departments work
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Understanding Educational Management and Administration in India

Management – Meaning

* Management means steering an organization towards specified objectives through certain processes.

* The collective body of those who manage or direct any enterprises.

* Management means the act of getting people together to accomplish desired goals.

* Management can also refer to the person or people who perform the act(s) of management.

Meaning/Definition of Educational Management:

* Steering an educational institution towards specified objectives through certain processes. – Paul

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Key HR Metrics & Quality Management in Organizations

Current Operation of Human Resources: Basic Indicators

Head-count (number of people in relationship)

  • Turnover and retention
  • Absenteeism
  • Claims
  • Degree of risk

Examples of Indicators of Organizational Management

1. Effectiveness

  • Factor = Net income / total labor force
  • Factor costs = Operating expenses / Total workforce
  • Head-count factor in people = Total work / Total workforce of Human Resources
  • Separation Factor rotation = HR / Personnel average

Objective: Provide a clear way the behavior of income and expenditures

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Strategic Business Planning and Decision-Making

Item 2: Planning Elements

Planning is a reflective activity for action. It attempts to bridge the current situation and a desired future state.

  • Mission or Purpose: Explains the basic purpose and identifies the role of the business in society.
  • Aims and Objectives: These are for specific purposes, explaining what the subject wants to achieve in a given time.
  • Strategies: A program of action that reflects a global concept designed for the operation of the organization.
  • Policies: These are guidelines that
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Production Management: Key Concepts and Practices

Critical Path: Definition and Interpretation

The critical path is determined by observing the activities where the earliest time and latest time are equal, i.e., where there is no leeway for carrying out the activity. Therefore, it is called critical since it must be controlled to avoid problems in the productive system. In other words, the duration of the critical path is the minimum duration of the project.

Early Time vs. Latest Time

The early time of a situation indicates the minimum time required

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Data Processing Center: Roles, Functions, and Structure

What is another name for the center?

Answer: Data Processing Center (DPC)

What resources are needed for the organization, conduct, and control of computer activities?

Answer: Physical, logical, and human resources

List some of the key functions to operate a computer center

Answer: Operating the central system, supporting the information, and error correction.

What is the operating system?

Answer: It consists of the use and exploitation of the developed system.

What are the functions of the policy area?

Answer:

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