Understanding Nonverbal Communication in Organizations
Nonverbal Communication in Organizations
Introduction
Communication is the process of assigning meaning to facts and behaviors. Nonverbal communication, or body language, plays a crucial role in this process, encompassing facial expressions, gestures, posture, and even tone of voice. This type of communication became a subject of rigorous study after World War II.
General Features of Nonverbal Communication:
- Interdependence with verbal interaction
- Significance often exceeding verbal messages
- Unavoidable
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- Registration: Meet requirements such as age,
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Read MoreEffective Communication Skills
Issuer
The issuer broadcasts the message, selects the code (speech, gestures, etc.), and chooses the right time to initiate communication.
Process:
- Think about the message
- Encode
- Transmit
- Wait for the receiver’s response
The effectiveness of the message depends on whether it is transmitted clearly and reaches the receiver to achieve the desired change. The aim is to produce a response.
Factors Influencing the Issuer
Aptitude
Ability to produce, transmit, and interpret messages. This includes:
- Ability to develop