Understanding Nonverbal Communication: Types, Roles, and Intercultural Challenges
Nonverbal Communication
Nonverbal communication is the information communicated without using words, relying instead on vocal and visual cues. Some analysts estimate that up to 93% of communication is nonverbal, with 55% conveyed through facial expressions, posture, and gestures, and 38% through tone of voice.
Roles of Nonverbal Communication
- Repetition: Reinforces verbal communication (e.g., holding up two fingers while ordering “two steaks”).
- Contradiction: Contradicts verbal communication (e.g.,
Understanding Organizational Behavior: A Comprehensive Guide
Understanding Organizational Behavior
What is Organizational Behavior?
Organizational Behavior (OB) examines how individuals and groups think, feel, and act within and around organizations. It encompasses:
- Employee behaviors, decisions, perceptions, and emotions
- Employee interactions
- Interactions with the external environment (customers, suppliers, community)
OB research spans individual, team, and organizational levels.
What are Organizations?
Organizations are groups of people working interdependently
Read MoreOrganizational Behavior: Understanding People and Performance
1. Define Organizational Behavior and Organizations
Organizational Behavior (OB) is the study of what people think, feel, and do in and around organizations.
- Employee behaviors, decisions, perceptions, and emotions
- How employees interact
- How employees interact with the external environment: serving and collaborating with customers, suppliers, and the community
- Researched at different levels: individual, team, organization
Organizations are groups of people who work interdependently toward some purpose.
Understanding Organizational Behavior: A Comprehensive Guide
Understanding Organizational Behavior
What is Organizational Behavior?
Organizational Behavior (OB) examines how individuals and groups think, feel, and act within and around organizations. It encompasses:
- Employee behaviors, decisions, perceptions, and emotions
- Employee interactions
- Interactions with the external environment (customers, suppliers, community)
OB research spans individual, team, and organizational levels.
What are Organizations?
Organizations are groups of people working interdependently
Read MoreUnderstanding School Failure and Learning Disabilities
School Failure and Learning Difficulties
Understanding the Difference
School failure and learning difficulties are often confused but are not synonymous. School failure refers to poor academic performance regardless of the underlying cause. Learning difficulties, on the other hand, refer to challenges in learning caused by personal factors, such as a lack of maturity in the central nervous system.
Minimal Brain Dysfunction (MBD)
Minimal Brain Dysfunction (MBD) is a medical concept that describes a
Read MoreUnderstanding Organizational Communication: Challenges, Perspectives, and Knowledge Management
UNIT 1: Introduction to Organizational Communication
1. Herbert A. Simon’s Perspective
Communication is essential to organizations. W. Charles Redding is considered the father of organizational communication.
2. Economic Definition of Organizations
Organizations can be seen as integrated aggregations of individuals involved in:
- (1) Managing risk and economic uncertainty
- (2) Planning and innovation
- (3) Coordination, administration, and control
- (4) Routine supervision