Business Correspondence: Inquiries, Complaints, and Apologies
Enquiry Letter
We met at Barcelona’s trade fair and were impressed by the high quality of your products.
We are writing to inquire about your garden furniture. Our company specializes in importing exotic furniture, and we are particularly interested in your mahogany chairs and tables.
We would be grateful if you could send us your catalog and price list. As a large company, we anticipate purchasing in bulk. Please let us know if you offer discounts for bulk orders.
Additionally, could you provide your
Read MorePerfect Tenses in English: Usage and Structures
Present Perfect Simple
Form: have/has + past participle
Uses:
- An action that began in the past and continues to the present. Example: My friends and I have been in South America since July.
- An action that took place at an unspecified time in the past and is relevant in the present. Example: We have stayed in this hotel.
Time Expressions: never, ever, already, just, yet, recently, lately, in recent years, for, since, how long…?
Past Perfect Simple
Form: had + past participle
Use: An action that took place
Read MoreSWOT Analysis: A Strategic Planning Method
SWOT analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or business venture. It involves specifying the objective and identifying internal and external factors that are favorable and unfavorable to achieving it.
The SWOT Model
A SWOT analysis generates information helpful in matching an organization’s goals, programs, and capacities to its operating environment. The SWOT analysis itself is a data capture exercise—the
Read MoreCommon Spanish Phrases and Grammar
Phrases
Everyday Expressions
ESTOS PRODUCTOS NO SE VENDEN BIEN: These products do not sell well.
TU TE CALLAS: You shut up.
HAGA EL FAVOR DE PASAR: Please come in.
QUE ALGUIEN HABRA LA PUERTA: Someone open the door.
DEJAME VER LO QUE HAS HECHO: Let me see what you have done.
QUE PASEN: Let them come in.
NO MONTEMOS UN NUMERITO: Let’s not make a scene.
ME GUSTA TU FORMA DE CANTAR: I like the way you sing.
DE PRONTO LA PUERTA SE CERRÓ: Suddenly the door closed.
IRÉ A LA FIESTA Y TU TAMBIEN: I will go to the
Read MoreShopping Vocabulary and Phrases
Common Shopping Terms
Getting a Discount: conseguir un descuento / discount: descuento
Returning Purchases: devolver las compras / to return: devolver
Purchase: compra / to purchase = to buy: comprar
Using a Credit Card: utilizar tarjeta de crédito
Buying Second-Hand Items: comprar artículos de segunda mano
Item: artículo / object / thing / stuff
Goods: bienes, mercancía / possessions / property
Paying in Installments: pagar a plazos
Bargaining Over the Price: regatear por el precio / bargain: ganga,
Read MoreHow To Prevent Climate Change: A Guide for Individuals
How Can We Prevent Climate Change?
The Urgent Need for Action
Climate change is a pressing global issue affecting citizens worldwide. Temperatures are steadily rising, sea levels are increasing, and sun-related illnesses are becoming more prevalent. We are in a dangerous situation and must take action to prevent further damage.
Practical Tips for Individuals
There are simple steps we can all take to make a difference:
- Separate our rubbish: By separating paper, plastic, and glass from other waste, we