Teamwork vs. Groups and Organizational Culture
Differences Between a Group and a Team
- Objectives:
- Group: Individual objectives.
- Team: Shared objectives.
- Roles:
- Group: Roles are not defined; everyone does what seems best.
- Team: Roles are clearly defined.
- Leadership:
- Group: Individual leadership.
- Team: Shared leadership.
- Conflicts:
- Group: Conflicts are avoided or not resolved.
- Team: Conflicts are faced and resolved by consensus.
- Communication:
- Group: Disorganized work; members may not listen to each other.
- Team: Organized work; different opinions are heard to make better decisions.
- Participation:
- Group: Only some members participate.
- Team: All members participate according to their abilities.
- Rules:
- Group: No defined rules.
- Team: Rules are clearly defined and followed by all members.
Benefits of Working in Teams
Benefits for Individuals
- Reduced stress.
- Shared responsibility.
- More rewarding experience.
- Shared prizes and awards.
- Better decision-making.
Benefits for Companies
- Optimized times in research and projects.
- Increased generation of knowledge and information.
- Better ways to face problems.
- Decisions are better understood.
- Greater diversity of viewpoints.
Organizational Culture
A system of shared values, assumptions, beliefs, and norms that characterizes the members of an organization.
Seven Primary Characteristics of Organizational Culture
- Innovation and Risk-Taking: The degree to which employees are encouraged to be innovative and take risks.
- Attention to Detail: The degree to which employees are expected to exhibit precision and analysis.
- Outcome Orientation: The degree to which management focuses on results rather than on techniques or processes used to achieve those outcomes.
- People Orientation: The degree to which management decisions consider the effects on people.
- Team Orientation: The degree to which work activities are organized around teams rather than individuals.
- Aggressiveness: The degree to which people are aggressive and competitive rather than easygoing.
- Stability: The degree to which organizational activities emphasize maintaining the status quo in contrast to growth.
Culture’s Functions
- Creates distinctions between organizations.
- Creates a sense of identity for organization members.
- Facilitates the generation of commitment.
- Creates standards for employee conduct.
How a Strong Culture Can Affect Your Company: Potential Barriers
- Barriers to Change: Most likely to occur when an organization’s environment is dynamic. Strong cultures can become barriers when “business as usual” is no longer effective.
- Barriers to Diversity: Hiring employees with different points of view from those shared among the rest of the members.
- Barriers to Mergers: Cultural compatibility has become a key factor that managers consider in making merger decisions.
How Employees Learn Culture
- Stories: Narratives about the organization’s founders and history, connecting the present to the past.
- Rituals: Repetitive sequences of activities that express and reinforce key organizational values.
- Material Symbols: Offices, furniture, transportation, and other tangible items.
- Language: Terminology and words used among members of an organization (e.g., BOLD: Boeing Online Data, CATIA: Computer-Graphics-Aided Three-Dimensional Interactive Application, MAIDS: Manufacturing Assembly and Installation Data System).
Creating a Positive Organizational Culture
- Building on employee strengths.
- Rewarding more than punishing.
- Emphasizing growth.