Tourism Correspondence: Letters and Definitions
20, Lake Street – 3WT PHG – Ludlow, United Kingdom
The Sales Manager
PERFECT TOURSYour ref: TF 123
Av. Alcoy, 25
My ref: 567
03004 Alicante, Spain
27 November 2024
Dear Mr. Smith,
INVOICE: No. 567
I am writing to bring your attention to an error in the invoice corresponding to our order No. TF 123. The original order placed on 26 November 2024 was for 30 Full-Board accommodations from 3rd January to 31st January, at the price of £500.00 each. However, the voucher incorrectly lists 40 accommodations, which does not align with our original order.
As a result of this error, the total amount charged appears inflated. I kindly ask you to review this matter and provide a corrected invoice for the proper quantity of 30 accommodations.
Please, let me know if I can be of any assistance in solving this issue.
Looking forward to hearing from you soon.
Yours sincerely,
SIGN
Head of Sales Department
20, Lake Street – 3WT PHG – Ludlow, United Kingdom
Mr. J. Smith
PERFECT TOURS Your ref: TF 123
Av. Alcoy, 25 My ref: 567
03004 Alicante, Spain
27 November 2024
Dear Mr. Smith,
INVOICE: No. 567
Thank you for your letter of 27 November, in which you brought to our attention an error regarding your invoice.
I apologize for the error, which was due to a fault in our system. The voucher incorrectly listed 40 accommodations instead of the 30 accommodations requested in your order (No. TF 123).
We are glad to inform you that the issue has now been fixed. I have enclosed another statement reflecting the correct amount of £15,000.00 as agreed.
Sorry again for the inconvenience.
Looking forward to hearing from you soon.
Yours sincerely,
SIGN
Farm Fusion Adventures
Camino Verde 456, Segovia, Spain
Your ref: Publ. M56
My ref: Inq. M56
3 December 2024
Dear Mr. Smith,
Thank you for visiting our stand at the AgroNature fair. During your visit, you discovered the unique experiences that Farm Fusion Adventures offers, where sustainability meets comfort in the heart of the Segovia countryside.
At Farm Fusion Adventures, we provide a perfect blend of rural charm and modern amenities. Guests can relax in comfortable guesthouses while engaging in activities like animal care, organic farming workshops, and nature explorations. Each moment is designed to create lasting memories and deepen the connection with the natural world.
We enclose leaflets explaining the unique facilities of our hotel, together with conditions and prices. Naturally, we will be pleased to supply any additional information you may require.
Yours faithfully,
SIGN
Head of Marketing
Farm Fusion Adventures
457 Grand Street, Southall, London
Phone: +44 436123799
perfectours@gmail.com
Mr. J Smith
123 New Street, London
1st June 2024
Dear Mr. Smith,
Re: Trip to Benidorm
Thank you for your recent telephone call and your interest in our package “Trip to Benidorm”.
We confirm a booking from 15th July – 22nd July. The total price is € 1,198 for two people. A 20% deposit, € 239.60, should be transferred before 1st July to ensure the booking.
You have booked a double room, full board with sea views and insurance. Your booking includes an excursion, a visit to the island of Benidorm. Moreover, a return flight from London Luton Airport.
We enclose our general terms and conditions booklet where you can find our cancellation policy and details for the bank transfer you have to do. Should you prefer to pay the deposit by credit card, please fill in the credit card payment form and send it to us to confirm the booking.
Please remember that the balance date is due 1st July. The balance is $958.40.
For any further questions, please do not hesitate to contact us.
Yours Sincerely,
Sign
Booking Agent
Name of the Company:
Farm Fusion Adventures
Contact Details:
Address: Camino Verde 456, Segovia, Spain
Phone: +34 987 654 321
Email: info@farmfusionadventures.com
Discover Nature with Farm Fusion Adventures! Where nature meets sustainability.
Enjoy top-quality farm stays in our comfortable rural guesthouses and take part in fun, interactive activities for all ages. From caring for animals to sustainable farming workshops, we offer a premium experience perfect for young adventurers and families.
Relax in a peaceful countryside setting while enjoying state-of-the-art amenities and activities designed to connect you with nature. Whether you are feeding animals, picking fresh products, or learning eco-friendly practices, every moment will be educational and unforgettable.
Book your unique rural escape today and reconnect with nature.
ABTA: Association of British Travel Agents
ASAP: As soon as possible
ATM: Automatic Teller Machine
BIT: Borsa Internazionale del turismo – International Tourism Trade Fair in Milan
CRS: Central Reservation System (American)
CV: Curriculum Vitae
E&OE: Errors and Omissions Excepted (type of disclaimer for clerical errors)
ETA: Estimated Time of Arrival
FITUR: Feria Internacional de Turismo – International Tourism Trade Fair in Madrid
GDS: Global Distribution System
GDP: Gross Domestic Product
IATA: International Air Transport Association
ITB: Internationale Tourismus Börse – International Tourism Trade Fair in Berlin
NATO: North Atlantic Treaty Organization
STR: Surface Transport
TA: Travel Agent
TO: Tour Operator
UNESCO: United Nations Educational, Scientific and Cultural Organization
UNWTO: United Nations World Tourism Organization
USP: Unique Selling Point / Proposition
VAT: Value-Added Tax
UNWTO stands for United Nations World Tourism Organization, a specialized agency responsible for the promotion of responsible, sustainable, and universally accessible tourism.