Windows OS: Troubleshooting and Maintenance FAQ

  1. Which of the following is a correct command to display the version number of the system?
    • a) CLS.
    • b) Time.
    • c) Date.
    • d) Ver.
  2. In the Manage application software in Windows Vista, we have the option of having the software installed. Which of the following is what we run?
    • a) Uninstalling.
    • b) Reparations.
    • c) Amended.
    • d) All of the above.
  3. If the hard drive is less than 512 MB, which format can I use?
    • a) FAT.
    • b) FAT32.
    • c) NTFS.
    • d) All of the above.
  4. The Managing application software in Windows Vista has the option to view installed updates. What is this application for?
    • a) We may remove or add software to the operating system.
    • b) It shows the patches installed after the original installation of the software.
    • c) All of the above are correct.
  5. What happens when disk fragmentation becomes high?
    • a) It improves system performance.
    • b) System performance decreases.
    • c) The system will take less time to locate files.
    • d) None of the above.
  6. Which of the following devices can be plug and play?
    • a) Firewire.
    • b) USB.
    • c) All of the above.
    • d) Drivers.
  7. By means of what equipment can we have an Internet connection?
    • a) Another computer on the network.
    • b) Router.
    • c) Modem.
    • d) All of the above.
  8. What is the correct command to format a disk faster?
    • a) Format A: /q
    • b) Format A:
    • c) Format
    • d) None of the above.
  9. What is the utility of a disk check?
    • a) To see bad sectors.
    • b) Check poorly referenced files.
    • c) All of the above.
    • d) None of the above.
  10. What do we call the tool to install software in Windows Vista?
    • a) Installation of XP software.
    • b) Add / Remove Programs.
    • c) Applications and programs.
    • d) Programs and Features.
  11. What key must we press to restore Windows Vista using preinstalled recovery options?
    • a) F5.
    • b) F8.
    • c) F12.
    • d) F4.
  12. In Windows XP, we have the option to enable compression. In what format can we activate it?
    • a) FAT.
    • b) FAT32.
    • c) NTFS.
    • d) All of the above.
  13. What happens to all software that is installed after a restore point, after it is used?
    • a) It is installed automatically.
    • b) It is lost.
    • c) It is recovered with an emergency disk.
    • d) None of the above is correct.
  14. Which of the following devices must be installed when the computer is powered off?
    • a) Internal Hard Disk.
    • b) USB.
    • c) Firewire.
    • d) All of the above.
  15. Where do we find the option of Disk Cleanup?
    • a) Start > Programs > System Tools > Disk Cleanup.
    • b) Start > Programs > Control Panel > Disk Cleanup.
    • c) Start > Programs > Accessories > System Tools > Disk Defragmenter.
    • d) Start > Programs > Accessories > System Tools > Disk Cleanup.
  16. Which of the following is not a step within the window for action in the Task Scheduler?
    • a) Action.
    • b) Create a basic task.
    • c) Trigger.
    • d) Restore.
  17. What is the utility to create a boot disk from MS-DOS?
    • a) To start the computer, so you can operate in a graphical environment.
    • b) To start the computer, so you can operate in a Windows environment.
    • c) To start the computer, so you can operate in a command environment.
    • d) It is good for nothing.
  18. Can you give a quick format to a newly purchased disk?
    • a) Yes.
    • b) No.
    • c) Yes, you just partitioned.
    • d) No, unless you partition fences.
  19. What do we call the tool to install software in Windows XP?
    • a) Installation of XP software.
    • b) Add / Remove Programs.
    • c) Applications and programs.
    • d) Programs and Features.
  20. Which of the following usually works on port 80?
    • a) Winroute.
    • b) Proxy.
    • c) TCP / IP.
    • d) Local Lan.
  21. How can we free up space on a hard drive?
    • a) Clean the Recycle Bin.
    • b) Clear the temporary Internet files.
    • c) Clear the temporary files.
    • d) All of the above are correct.
  22. Which of the following is true regarding a proxy?
    • a) It is usually installed on the computer named server.
    • b) It is responsible for resolving the requests made by computers to the Internet.
    • c) All of the above are correct.
    • d) None of the above are correct.
  23. What is the correct command to give a full format to a disk?
    • a) Format A: /q
    • b) Format A:
    • c) Format
    • d) None of the above.
  24. What are restore points for?
    • a) They are copies to be performed manually and are used to recover a damaged system.
    • b) These are copies that are made automatically and used to recover a damaged system.
    • c) These are copies that are made automatically and used to update a broken system.
    • d) They are copies to be performed manually and are used to install an operating system.
  25. Which of the following is one of the FAT32 cluster sizes?
    • a) 32 K
    • b) 4 Kb
    • c) 8 bits.
    • d) 1 Byte.
  26. Which of the following is the correct command to convert a file system?
    • a) Convert C: / FS: FAT
    • b) Convert C: NTFS
    • c) Convert C: / FS: NTFS
    • d) Assign C: / FS: NTFS
  27. If we run the Add Hardware, it is because we only have the file…
    • a) Setup.
    • b) Inf
    • c) Install.
    • d) Bat.
  28. Which of the following is a correct command to clear the desktop?
    • a) CLS.
    • b) Time.
    • c) Date.
    • d) View
  29. Systems are capable of running Windows applications of … bit without problems.
    • a) 8.
    • b) 16.
    • c) 32.
    • d) All of the above.
  30. In the Manage application software in Windows Vista, we have the option to turn on or off Windows features. What is this application for?
    • a) We may remove or add software to the operating system.
    • b) It shows the patches installed after the original installation of the software.
    • c) All of the above are correct.
    • d) None of the above are correct.
  31. Which of the following is not a type of operating system update?
    • a) Recommended.
    • b) Hardware controller.
    • c) Review.
    • d) Reliable.
  32. Which of the following is not a file you need to create an emergency floppy disk in Windows XP?
    • a) Ntld.
    • b) Boot.ini.
    • c) Fdisk.exe.
    • d) Ntdetect.com
  33. Will we need the gateway if the computer accesses the Internet through a modem?
    • a) No
    • b) Yes.
  34. Is this statement correct? After we format a disk for the first time, the other times we can give it a quick format.
    • a) No
    • b) Yes.
  35. If the hard drive is over 512 MB, what format can I use?
    • a) FAT.
    • b) FAT32.
    • c) NTFS.
    • d) All of the above.
  36. Which of the following is a correct command to display and modify the system time?
    • a) CLS.
    • b) Time.
    • c) Date.
    • d) View
  37. Where do we find the option of Disk Defragmenter?
    • a) Start > Programs > System Tools > Disk Defragmenter.
    • b) Start > Programs > Control Panel > Disk Defragmenter.
    • c) Start > Programs > Accessories > System Tools > Disk Defragmenter.
    • d) Start > Control Panel > Accessories > System Tools > Disk Defragmenter.
  38. What is Plug and Play?
    • a) A musical group.
    • b) System for automatic installation and restart.
    • c) A computer virus.
    • d) Program for Windows Vista applications.
  39. Which of the following file system conversions is not possible?
    • a) Move from FAT to NTFS.
    • b) Moving from NTFS to FAT.
    • c) All of the above.
    • d) None of the above.
  40. Which of the following is not a type of router we have?
    • a) Using wireless Ethernet.
    • b) Through Ethernet cable.
    • c) Router GPS.
    • d) Router USB.