Work-Life Balance: Flextime, Telecommuting, and Workplace Stress
Class 3-10-2015
Video About Time
Key Dimensions of Flextime
- Core hours (number of hours they have to work)
- Bandwidth
- Flexible hours (number of hours employee can control)
- Length of work week (how many hours people work in the week)
- Banking hours
- Variability of employee schedules (key issue: do you have control over the size, how many hours you work)
- Supervisor’s role (are they comfortable with that)
- Choice of starting/quitting times
- Variable vs. constant length of day
- Core time (differs from core hours, this is you have to deal.)
Make Flexible Schedules Work
- Tie flexibility to business needs.
- Make flexible scheduling more widely available.
- Set up a system for screening requests.
- Hold the employee responsible for making the new schedule work.
Telecommuting
- Types
- Work at home
- Satellite office
- Neighborhood work center
- Benefits
- Recruiting
- Employee retention
- Office space cost
- Productivity
- Absenteeism (goes down because
- Air quality legislation, regulations, ordinances (no feel people on the road)
- Drawbacks
- Isolation
- Distractions (food…)
- Decreased involvement
- Integration of work
- Characteristics of Effective Telecommuters
- Results-oriented
- Excellent communication skills
- Independent, adaptable
- Well-organized
- Strong focus on goals
- Can establish priorities and manage time well.
- Co-working
Telecommuting (Sun corporate bnet.com, Yahoo and new policy sparks controversy CNN new)
School of continuing education, University of Wisconsin uwmilwaukee Center (video 1 person sitting talking)
Work-life Balance Nigel Marsh Ted Sydney 2010
- Serious discussion understands some jobs. Some jobs
- Government and corporation, you want to the benefit you get from but it also
- Time frame in which you judge balance. Something. One thing is good, but it
Organizational Prevention
- Job
- Work and time
- Social support
Provision of Social Support by Organization
- Emotional support (People listen and
- Appraisal support
- Informational support (giving you information, kind of data required
- Instrumental support (does the organization provide
- Availability of social interaction
- Design of physical settings
Specific Issues Regarding the Physical Environment
- Facility design
- Is it: Supportive?
Adaptable? (Example: some people finish the test, and they sit at the middle of the table)
Accessible?
Safe?
- Furniture
- Ergonomic (e.g., adjustable)
- Mobile
- Designed with technology and tools in mind
- Promotion of activity
- Problem of prolonged sitting (back pain, foot swelling, spinal shrinkage)
- Increased efficiency in standing position
- Lighting
- Availability of windows
- Lensed-indirect vs. parabolic down lighting)
- Noise
- Distraction
- Mechanisms to control noise (e.g., “white” noise, acoustically – efficient ceiling tiles, panels and floors
- Employee control
- Involvement in design (green building
- Flexibility if design (
- Integration of new technology
Possible Alterations of the Physical Setting
- Structural changes
- Points of entry and exit (1 door it’s difficult to walk)
- Wall placement and height
- Ceiling height and angle
- Openings for vistas and lighting
- Floor angles and elevations
- Furniture, fixtures and placements
- Acoustical Changes
- Wall coverings, finishing and insulation
- Cushions and draperies
- Floor coverings and finishings
- Ceiling coverings and finishings
- Plants and natural additions
- Lighting changes
- Natural openings
- Placement of artificial lights
- Intensity of lighting (never change)
- Color of interior furnishings
- Plants and natural additions (Mid-20th century: office no cubicles, 1980s-1990s:, around 2000s:, today: ; Offices design for introvert)
New office designs: Pixar, UH College of Architecture, Airport (chair), Starbucks …..
Video: a lady has 3 options: call hotel for finding babysit, take a baby to her, and
Other Demands of Work: Commuting
Video: Cost to commute (khou 11 news)
Influences on the Commuting Experience
- Impedance: actual
- Distance
- Speed
- Weather
- Noise
- Traffic congestion
- Number of stages (more issues in NY)
- Crowding
- Complexity (the more complexity, the more difficult to communicate)
- Impedance: Perceived
- Perceived constraints
- Predictability
- Lack of control
How to Avoid Being the Victim of “Road Rage”
- Don’t offend by avoiding
- Cutting others off
- Driving slowly in the left lane
- Tailgating
- Gestures
- Don’t engage:
- Steer clear
- Avoid eye contact
- Get help
Video: medical cause for road rage (NBC news LA)
Other Demands of Work: Business Travel
The Air Travel Experience (not tested on it)
- Cost
- Security Checks:
- Limit on what you bring
- Tarmac
- Flights struck on the tarmac –new rules
- When is a flight on time? If they close the door on time
- Baggage
- Last year, airlines
- Gates
- Airline routinely overbook
- Control tower
- Many of these expected to be retiring soon
- Airplane cabin
- About 3.3 billion passengers in the world in 2014
- Up 31% from 2003
- But 13% fewer airplanes
- Average coach seat has less than 32 inches of legroom today, down from 35 inches
Organizational Travel Stress Interventions
- Work Scheduling
- Family Plans (spouse and children)
- Travel Arrangements
- Hotel accommodations
- Jet-Lag Seminars
- Travel Stretching Exercises
- Communication Links
- Safety and crime Prevention Workshops
- Anti-Terrorist Training
- Food and Water Precautions
- General Travel Training Programs
- Procedures for Obtaining Medical Help
- “Concierge” Programs (someone at nice hotel)
Individual Travel Stress Interventions
- Personal Jet-Lag Reduction Program
Combating Jet Lag
- Get plenty of sleep before the trip
- Get a good “night’s” sleep on the plane
- Don’t nap
- Avoid alcohol
- Use sleeping drugs carefully
- Spend time outside
- Reset your watch on the plane
- Set an alarm
- Eating Plan
- Exercise
- Sleep Adjustment
- Music
- Massage
- Relaxation Techniques (e.g., medication)
- Nutritional Supplements
- Discussions with Experienced Travelers
- Effective Packing
- Improvement of Destination Knowledge
- Medications (make sure you bring and keep them with you)
Other Demands of Work: Dealing with Technology
General Technology-Related Stressors
- Learning new technologies
- Blurring of boundaries
- Time shortage/pressures
- Multitasking (definition: doing more than one task purely at one time)
- Interference with communication (email, messaging…)
- Expansion of technology in society
Specific Computer-related Stressors in the Workplace
- Introduction of a new or different computer system (people soft number)
- Changes in social interaction
- Electronic performance monitoring
- Demands of computer work
- Autonomy and control
Ways to Reduce Technology Stress
- Stop trying to multitask or work 24/7
- Establish boundaries between work and home
- Don’t be “on call” all the time
- Practice good ergonomics
- Cultivate tech-savvy habits
- You can’t do everything immediately; neither can anyone else